Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Did well
He did a good job. The payment computer made it difficult. I thought more checking on the thermostat would be done. Hopefully it is ok because the GE temp levels were up when he left. Seemed like he did a good job.
Narasi R,
Gainesville, FLGood service
Got the work done, but the computer for payment was difficult. But the repairman did fine.
Narasi R,
Gainesville, FLWasher/Dryer Service
Technician came within the time scheduled. He answered my questions so I can make an informed choice about my washer/dryer.
Suzanne F,
Philadelphia, PAWasher and dryer
Good with some suggestions . Some things does not cover under warranty.
Anil D,
Leander, TXTechnician
The previous guy that came on July 10th, he order the parts, Someone suppose to be here on July 25th, no call no show to replace my parts. I really needed my ICE maker to be replace. I had told Roman that no one came last week as a schedule. I waited three weeks for some one to come today as Roma came he did a great job. But I very dissapointed as no one call me.
Francisco C,
Houston, TXWasher and dryer service.
Luke was very helpful in explaining everything and gave me hints.
Patricia N,
Saint Louis, MOHe broke my Sinatra mannequin.
Good service and very polite. But he broke my Sinatra manniquin.
Randy S,
Modesto, CARefrigerator Problem
He was a hard worker and did a good job servicing our refrigerator. I was glad he solved our problem.
Mark M,
Oxford, IAService. Head office read about my poor service on schedule
I appreciated his call before coming. Prior to Fidel coming I had many problems communicating with the warranty people. The digital system did not work for me - the choices presented to me didn't cover what I needed. They assigned me 3 different times they were coming and I had appoints, some the same day ( I stayed home for the first and second assigned times but when no show I couldn't) Fidel did a great job and so pleasant. Keep him.
Ann H,
Salinas, CANice day
Not customer friendly or explaining what he was doing, and when asked the response was you want me to clean the lint from the dryer
Deborah B,
Jersey City, NJ