Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Very professional!
August 14, 2024
Overall rating

Good and quick service. He lost me know when he was on his way.

Ibrahima F,

Silver Spring, MD
A/C services
August 13, 2024
Overall rating

He was thorough, very efficient & pleasant. He earned 5 rating.

Otha Washington Jr,

Ft Washington, MD
Good service
August 09, 2024
Overall rating

Serviced both the upright freezer and the refrigerator. Good job. A lot of dust to clean up though.

Stanley R,

Frederick, MD
Service tech
August 08, 2024
Overall rating

Daniel was very polite & informing even with me not being a happy customer with the scheduling of 8am to 12 time frame, it was almost 6pm. The scheduling department needs to do a better job. I had labs to go have done this afternoon but couldn't leave, my health is very important to me. Last time the senior tech said well everything in the dryer has been replaced, so just wait for it to break .....WHAT!! The dryer has been checked by 5 or 6 technicians and since the parts were replaced it worse then when it was brand new. Today was just a maintenance call & Daniel was putting in a service call for the dryer.

Teresa M,

Saginaw, TX
Sears
August 08, 2024
Overall rating

Excellent experience! Called and he was able to come out the same week! He diagnosed the problem and also had time to clean and service my washer! Very professional! Highly recommend!

Allison H,

Meridian, MS
Freezer checkup
August 08, 2024
Overall rating

Micheal did a wonderful job checking out the freezer. He answered all my questions and also provided some good advice.

Anonymous,

Livonia, Mi
Cleaning of Gas Dryer
August 07, 2024
Overall rating

Joshua did an excellent job cleaning the drying. No problems and everything looks good. The only negative is that my appointment was delayed from 1:30 pm to 4:30 pm, so I had to wait around longer than I expected.

Katherine G,

Pleasant Hill, CA
Tech Ronald
August 05, 2024
Overall rating

Very professional and courteous and very through in his work

Bryan B,

Buna, TX
Service
August 02, 2024
Overall rating

He was good though in beginning was misunderstanding but it turned to be not bad. Sears has to fix phone how to be connected not easy

Huda D,

Pflugerville, TX
A/C repair
August 01, 2024
Overall rating

I was very impressed with AJ's knowledge and professionalism. He informed me of everything that needed to be done in order to get my system up and running again. His customer service was exceptional!

Ethan J,

Matteson, IL