Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Dishwasher man
September 06, 2024
Overall rating

Polite n tested machine look underneath

Joseph H,

Florissant, MO
Washer and Dryer Maintenance
September 04, 2024
Overall rating

Benny was very thorough and professional! His services were exceptional and informative.

Tabiatha M,

Southaven, MS
Kitchen aid refrigerator maintenance
September 03, 2024
Overall rating

Eduardo did a nice efficient job with the maintenance of our refrigerator. The only possible complaint I have is that the estimated time of arrival was off by 1 1/2 hours and the web "track your technician" system was showing him being a lot farther away than he really was. I.E. it wasn't working at all.

Michael G,

Portland, OR
Microwave Repair
September 03, 2024
Overall rating

Stefan service was required to fix the microwave in a timely manner and he was courteous.

Sandra B,

Homestead, FL
Excellent work, but a electronic stumble afterwards
August 30, 2024
Overall rating

Had my annual Microwave, Range, and Refrigerator inspected per my existing Protection Plan Agreement by this person today. Very cheerful and knowledgeable. No complaints about him nor the work performed. The one reason I dropped a star is because after the appointment was over, I received a phone call and email to tell me that the appointment for the microwave inspection was now rescheduled, when it had been just done minutes earlier... A phone call to SEARS got full appointment statused as "complete", but you need to give your techs the old tablets back, because the phone-sized devices may be easier to cause errors like this.

William M,

Lynnwood, WA
Good service
August 30, 2024
Overall rating

Tech did not introduce himself. Everything else was okay as far a check went

Cheryl C,

Ottawa, KS
Maintenance check
August 30, 2024
Overall rating

Explained everything I needed to know about the appliance, very personable, knowledgeable

Vernette S,

Pittsburgh, PA
Sj home machine maintenance
August 30, 2024
Overall rating

We received excellent maintenance service on our Washer and Dryer. Eli thoroughly explained the washer operation to prevent future inop operation. He also thoroughly cleaned and serviced our dryer. Thank you Eli and Sears.

Sheryl J,

Hampton, GA
Tech
August 29, 2024
Overall rating

On time pleasant timely Professional informative fast diagnosis speedy service

Tony L,

Suisun City, CA
Service Call
August 28, 2024
Overall rating

The service call was adequate. I asked a lot of questions about the machines performance and how to clean the lint trap. This was explained to me, but why make it so difficult to get a vacuum appliance in order to clean the filter? Also I was asked to sign a number (4-5) blank cell phone areas without an opportunity to see what I was signing. This is just WRONG

James F,

Sequim, WA