Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Homeowner
Aaron was very polite. He listened to my concerns regarding the appliance. He was very efficient.
Lee C,
Chambersburg, PAHomeowner
Aaron was very polite, listened to my concerns about the appliance and was very efficient.
Lee C,
Chambersburg, PAmy experiences
my experience with Jerald was fine. I had no problems with him but I do have a problem with my experience in getting to receive that help for the maintenance of my equipment. 1: why did have to wait for individuals to come to service my three items? 2: why did I have to be home 3 separate days to have them checked when one person was capable of doing 3 at once. I am very perturbed with this whole fiasco.
Carole T,
Honolulu, HIservice on ep
My experience with Bowman was fine. He was quick and efficient. He was not the problem. I also had my refrigerator and my dryer to be serviced. I had to get my dryer done another day and my refrigerator technician never showed up. Not a very efficient way to utilize workers. I having second thoughts about having second thoughts of having maintenance service done on my equipment. The expense doesn't seem to merit the service.
Carole T,
Honolulu, HIGreat
Everything went well. I can't believe my Samsung is 13 years old already! I am surprised Ozie did not pull it out from the wall and clean. There is always a chance of dog hair, dust, etc., under the refrigerator.
Barbara L,
Kirkwood, MOGreat service! Enough with the emails!!!
Our experience with the repair of our stove was excellent. Hector and John fixed the elements that were faulty. We purchased a 5 appliance maintenance package which they suggested and then set about taking care of that. In addition they were polite, professional and took care to clean up areas behind the refrigerator and the stove that I would never be able to reach. The number of emails I received after this was excessive (about 30!) Some were updates on when the service would be scheduled, and I appreciate that, but there was at least one, and as many as 3, emails for the stove and the 5 other appliances they touched. Going through them was confusing and irritating. A receipt for the maintenance package, a confirmation the work was done, and a confirmation for the original stove repair that was ordered could have been covered in 3 emails.
Mary W,
Port Orange, FLMikeM
Tech was very good, and professional. Have worked with him many times. Even though he was excellent, not happy with the costs of all parts, and that he carried very little on his truck, like blades. I have had the same mower for some 18 years, and always serviced through Sears. Hard to believe you wouldn't know what I required.
Michael M,
New Carlisle, OHMaint
Nice technician. Only complaint, need more techs in n.j. area
Malina N,
New Milford, NJService for anthony
He was informative and thorough in his service to my unit.
Roy M,
Chesapeake, VAParts
The old parts were left for us to dispose of along with the containers they came in
Theresa V,
Port Orchard, WA