Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.3K


Average Rating

4.8/5

Very Helpful
October 25, 2025
Overall rating

Charles came at the end of the four hour period, it was worth the wait. He was polite and respectful and patiently went through my washer and dryer eliminating the water leak and identified a potential fire hazard with the dryer and corrected it . I am thankful for the repair and the peace of mind Charles gave me.

Gary S,

Roselle, IL
Overall Service Rating
October 25, 2025
Overall rating

Norberto arrived timely and provided Excellent service. We would like to request Norberto for ALL future service.

Tammy J,

Lakewood, CA
Excellent service tech
October 25, 2025
Overall rating

Robert arrived on time, earlier than expected actually. He came in prepared and went right to work. The only thing about this whole process that I did not like was I have never spoken to a person up until he walked in the door. I prefer to talk to a person on the phone before making this appointment but that was not an option. I guess this is the future of this type of thing is just totally dealing with computers. Not a good thing.

Dale W,

High Point, NC
The best Sears technician came to service our refrigerator
October 24, 2025
Overall rating

Mr. Patricio came on time to our appointment as booked. He has all his equipments in his tool bags ready to work on our refrigerator. He checked everything including the door gaskets. He checked the temperature in all compartments. He pulled the refrigerator out to check any leaking in the back. He showed us how to check the ice maker. He is absolutely thorough: Our refrigerator is in good working condition . We appreciate his work.

Mely L,

Richmond, CA
Joan DeNoyelles
October 24, 2025
Overall rating

Courteous. Checked heater for leaks, ensured heater fired properly and controls were in good shape and operated properly.

Joan D,

New City, NY
Great service!
October 24, 2025
Overall rating

We've had Adam at our home servicing other appliances. He does a great job and can come back any time.

Wilmer B,

Sacramento, CA
Fantastic Service
October 24, 2025
Overall rating

Marco is a fantastic employee and is one of the reasons I am staying with Sears for my appliance protetction agreements!

Robert A,

Brookfield, IL
Excellent Work
October 24, 2025
Overall rating

Marco did a great job today. Always is friendly and goes above and beyond to make sure everything is working.

Robert A,

Brookfield, IL
Awesome Employeed
October 24, 2025
Overall rating

Marco is a great employee. Always is friendly and does top notch work. Excellent job every time!

Robert A,

Brookfield, IL
Awesome Service
October 24, 2025
Overall rating

Marco always does a fantastic, above and beyond job! Friendly and expert service!

Robert A,

Brookfield, IL