Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Great JOB
December 28, 2025
Overall rating

Great personality. Knowlefgeable & helpful when answering my questions. Knew his appliances.

Penny P,

Burbank, WA
Jose is an expert
December 28, 2025
Overall rating

He was quick in and out. Nice job. Thank uou

Yolanda S,

Monterey Park, CA
Annual maintenance
December 27, 2025
Overall rating

Phillip was amazing!!!!!Very personable showed me things about my appliances that I wasn't aware of so knowledgeable about the refrigerator and dishwasher. He left everything in working order and clean. I would prefer him for my annual maintenance going forward. You have a gem of an employee .

Floyd C,

Fayetteville, NC
Michael
December 27, 2025
Overall rating

Great customer service, professional, knowledgeable, friendly and kept us informed. Great employee…KEEP HIM!

Marilyn S,

San Diego, CA
Inspection of my appliances
December 26, 2025
Overall rating

Stephen was great—that is the only thing good about Sears—people set up appts between 8 & 5 & the tech does not show is ridiculous—it happen ended to me a week before & I had to reschedule—over the spring & summer I made at least 6 or 7 appts to get a part put in my refrigerator—all no shows—& your AI service is a joke—

Jim W,

Myrtle Beach, SC
Thank you
December 24, 2025
Overall rating

Great advice about who to call for cleaning out the vent that goes outside and very professional.

Traci R,

Cottage Grove, OR
Very thorough!
December 24, 2025
Overall rating

Dave came in on time and put protective barrier on floor. He disassembled the KitchenAid promptly and provided his diagnostic evaluation. Freezer is now working!!!

Hector B,

Clarkston, MI
Germaine
December 24, 2025
Overall rating

Germain was great. He was courteous, efficient, arrived on time, and helped me complete the credit card payment process.

Diane S,

Estell Manor, NJ
Great Service
December 24, 2025
Overall rating

Punctual, efficient and priced appropriately. I wish I could request him as my technician again.

Helene S,

Sudbury, MA
Fast and friendly service
December 23, 2025
Overall rating

Ron showed up earlier than expected which was great. He got right to work and let me know the status of the system. There were no known issues and everything checked out fine for this maintenance inspection.

Rafal D,

La Mesa, CA