Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
7.7k
Average Rating
4.9/5
Kathleen S
Buffalo, NY, July 2024Technician diagnosed the problem as a plugged water line. He "cleared" the line. As of today, 7/11/24, there is still significant water collecting under the bottom most drawer.
Gwen V
Honolulu, HI, July 2024Debating Argumentative Not a listener Could not get a word in My home number obsolete! Did not check motherboard, hoses, electrical
Cheryl S
Sacramento, CA, July 2024Xer was the technician that fixed my washing machine. Abdul was not involved.
Debora M
West Chester, OH, July 2024The Sears technician, Ethan, never showed up! Why was my appointment cancelled?!
Val
CA, July 2024Not the best service today. Other techs were amazing but today it was just not there.
Vicki P
Eatonton, GA, June 2024Unfortunately, I cannot give a good rating. He was so busy telling me what he could not do; I felt he couldn't do much of anything. He changed the wheels around the dryer drum I guess, but he says it may still squeal a bit if overloaded. Well, he left the wheels, they don't look worn out. But he didn't reattach the vent from the dryer to the wall. He didn't fix the door that is scraping because it wasn't closing properly. he didn't push the dryer back in place, but that is because he didn't attach the vent! Then for washer, I was told he would give a yearly cleaning, and he said no, he was only to check to see if it is running properly which he said it did, but I know it doesn't pull the soap down into the washing machine as it should. I asked him to look at that, but no, he couldn't. And he didn't clean the machine at all. I won't call sears back again. You were once a great company; don't know what has happened to you now.
Sandra P
Addison, IL, June 2024This technician was so rude, disrespectful, & very unpleasant. He had an awful attitude the minute he walked in my front door, felt like I was a disservice to him. Seemed like he was mad at the world, angry to be here, & clearly brought it to my home. He was in & out in 10 minutes.
Juanita K
Sandston, VA, March 2024He was very friendly over the phone my daughter dealt with them and very knowledgeable looking out for my well-being in my pocketbook good person to have in your company I hope I get them again on my next service call
Laron B
Dayton, OH, March 2024I was pleased to see Stephen this morning. He has been servicing my riding mowers for the past five years. He is always professional, thorough and easy communicator. He did not have a bulb for the headlight, cut he gave me the part so that could replace it. And he showed me how to install the bulb. I would recommend him to my friends who require service to their riding mowers.
Rene R
Warwick, NY, March 2024Took the day off work to be here...we were tracking as on route...got a text he arrived and then closed the appointment. No call, no text nothing. Completely unprofessional...wish I could give 0 stars.