Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.3K


Average Rating

4.8/5

Exceptional Maintenance Check
December 04, 2025
Overall rating

Leonardo did an excellent job on my washer & dryer. He took them apart and checked that all parts were working well. Showed me the inside and explained certain aspects. He even checked the exhaust and drain outside my home. He did the most complete check I've ever had. And he was courteous to me and friendly to my barking dog.

Ruth F,

Los Angeles, CA
Exceptional technician
December 04, 2025
Overall rating

Leonardo did an excellent maintenance check on all my kitchen appliances. If there was anything to find, he found it and took care of it. He made sure they were all clean and running correctly.

Ruth F,

Los Angeles, CA
Jake is great
December 04, 2025
Overall rating

Jake has always been helpful, courteous, reliable, and done quality work.

Laura S,

Sayner, WI
Excellent Technician
December 04, 2025
Overall rating

Leonardo did an excellent job on my washer & dryer. He took them apart and checked that all parts were working well. Showed the inside to me and explained certain aspects. He even checked the exhaust and drain outside my home. He did the most complete check I've ever had. And he was courteous to me and friendly to my barking dog.

Ruth F,

Los Angeles, CA
My experience
December 04, 2025
Overall rating

All I can say it was a perfect experience with Neal.

Janice V,

Melbourne, FL
Excellent service
December 04, 2025
Overall rating

Technician was on time and efficient. The technician was knowledgeable and helpful.

Fred&linda O,

Lewes, DE
Easy
December 03, 2025
Overall rating

Got in and out real quick! Informative also. Vibes like a nice dude.

Cameron B,

Eaton Rapids, MI
Furnace check up
December 03, 2025
Overall rating

Elbert was very professional and very knowledgeable. A great asset to the company

Tim N,

Pickerington, OH
Maintenance Technician
December 03, 2025
Overall rating

Edmar did an excellent job checking both the dryer and washing machine. He was professional, polite, and left the area very clean.

Maria T,

Chapel Hill, NC
Adam was Excellent
December 03, 2025
Overall rating

He was friendly, fast and efficient. No bad reflection on him, that I didn't appreciate not being able to get through to talking to a real person while interacting with SHS sears home services. Also the AI said it would contact me if it had a faster initial appointment date. It did not. I got one myself, by calling the day after. Being that my heat was completely out in winter, was very stressful and I hated not being able to talk to a real person. Also online the reason fir the appointment was incorrectly posted (as a free service checkup) which gave me more anxiety.

Paul P,

Chicago, IL