Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Frig
Joe was amazing. Warm, friendly and kind. He's a great representative of your company.
Peter A,
Chagrin Falls, OHExcellent
Donnie was punctual, professional and great customer service. He explained everything before, during and afterwards. He was very knowledgeable. I will definitely use your services again because of this type of employee. Thank you!
Kathy Marciante,
Livingston, LARepair and maintenance
Excellent service. Got refrigerator ice and water dispenser working , showed us how to maintain pilot light mechanism on our gas stove. Now we know how to clean the burners Also got dishwasher cycles all running again. Bill is a personable guy, too. guy, too.
Karen K,
Port Angeles, WAOutstanding every time!
James knows his trade extremely well! He's always soooo courteous and kind! He's our favorite Sears Technician!
HappyCustomer,
Colorado Spgs, COOutstanding Service
Victor provided outstanding knowledgable service for my appliances. He also reviewed with me several things to be aware of for cleaning and maintenance.
Janet G,
Hawthorne, CAWhat?
Polite and knowledgeable. Excellent service
Marcia W,
Mastic, NYair conditioner maintenance check up
person was polite and very good to explain things to us. He cleaned our air conditioner unit and checked the air flow in the house.
Bobby Bishop,
Lauderdale, MSTechnician Shane
Professional and respectful service from the technician. Now we shall see if the washer works! Thank you.
Yumiko F,
Athens, ALSears Technician
James was very helpful, friendly, informative. It was an education of what to avoid and can be con't for long term use. We appreciate James keeping us in the loop describing what he discovered and what he did. Excellent service. Five stars for James. Thank you. God bless you all. 😊🙌🏼
Richard N,
Everett, WAGreat service thank you
When I first booked service, no one showed up. I called back and they rescheduled me a few days out with Steve. Steve happened to be significantly delayed day-of due to poor scheduling from the main office. However, he kept in consistent contact with me to let me know his timing. We had scheduled a cleaning and I had described to the scheduling center exactly what was happening. When Steve arrived he let me know they actually could not clean out the problem we were having which was a bit frustrating because the call center should have told me. But Steve did tell us what was causing the issue so it was still worth having him come out. All in all - Steve's service was great - I was not as happy with the call center experience but Steve deserves 5 stars!
Laura,
DFW, TX