Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Very Helpful
July 16, 2024
Overall rating

Angel provided suggested replacement part for one of my appliances.

James H,

Salinas, CA
Washer/Dryer maintenance
July 16, 2024
Overall rating

Appreciated Charles' professionalism and patience in responding to my operating questions. Very knowledgeable; great customer service.

Frank A,

Tenino, WA
Five
July 16, 2024
Overall rating

He was very nice guy and did his job quick, would have him

Jerry E,

E Liverpool, OH
Maintainance
July 16, 2024
Overall rating

Dave was pleasant and professional. That said, with an 8-5 window, he arrived at 4:30. He was kind enough to call earlier in the morning to say he expected to be here no earlier than 1:00 but before 3:00. I realize the technician's can easily run into problems. I did appreciate that call. I do however wish, a shorter window could be provided by the company and that next year ALL five appliances on our agreement can be visited the same day!! To send someone for just the microwave was foolish. That has never been the case the past eight years. Dave did great.

Karen G,

Bethany, PA
Customer Service
July 16, 2024
Overall rating

Angel has excellent customer service skills. He's knowledgeable and helpful.

James H,

Salinas, CA
Microwave check up
July 16, 2024
Overall rating

Extremely helpful and polite. Made sure everything was correct and in perfect working order.

Maureen J,

Cleveland, OH
Great customer service!
July 16, 2024
Overall rating

Thank you for helping me with my washer and answering all my questions.

Priscilla D,

Kent, WA
?
July 16, 2024
Overall rating

Taurean is very skilled and courteous, and he is a good representative of your company

Shirley D,

Lexington, KY
Cranky dryer
July 16, 2024
Overall rating

Mike resolved the problem quickly,very experienced and knowledgeable at his trade .Was friendly and courteous ,would use Sears home service agan

Larry D,

Coushatta, LA
Excellent Service
July 16, 2024
Overall rating

Roman serviced two refrigerators and did an excellent job. Moved both and after cleaning the coils, he vacuumed the floors before putting them back in place. Very nice person and would not hesitate to have in come to our house again with needed.

Sammye Owen,

Pine Bluff, AR