Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Service Tech
July 23, 2024
Overall rating

VERY knowledgeable and great personality. Thank you Adam so much

Carol C,

Shingle Spgs, CA
He quickly detected the loud clicking noise that my washer w
July 23, 2024
Overall rating

He did very good work. However, he was a little rude. For example, when I told him that my washer sometimes gets to the end of the cycle and the clothes are still wet, he said, "If you had read the owner's manual which I know you didn't, you would have known that's normal when the load is unbalanced."

Torrey L,

Knoxville, TN
Washer serviced
July 23, 2024
Overall rating

Josh was very professional and explained all of what he was servicing. Very helpful!

Lawrence H,

Eustis, FL
Service for GE refrigerator.
July 23, 2024
Overall rating

Excellent service, very personable and answered all of my questions. Very happy with service..

Iris Weise,

Goodyear, AZ
Freezer
July 23, 2024
Overall rating

The service technician was very professional as he serviced my appliance. We exchanged light conversation.

Geraldine S,

New Orleans, LA
He's the best
July 23, 2024
Overall rating

He performed annual check up and maintenance on my refrigerator. In the 11 years I've own this appliance, he was only the second technician to pull it out, vacuum the back side, and then remove the back panel and vacuum the coils covered with 10 years of dust. The techs for the previous 9 annual maintenance visits did not do any of this, and one even said Sears no longer allows that kind of service. So it was refreshing to find someone willing to do this important maintenance service. He checked the temperatures of cold and freezer sections, and adjusted the front levels for the door to close on its own. He vacuumed the dust on the floor and then used my wet Swiffer to clean the floor. I have 6 other appliances under home warranty scheduled for maintenance in the next two weeks. I hope the other techs are as competent.

Randall K,

Honolulu, HI
Great Service!
July 23, 2024
Overall rating

Technician was very knowledgeable and efficient! Very pleasant experience.

Todd F,

Washington, IL
Techician
July 23, 2024
Overall rating

Ricardo got the job done, checking to make sure everything was running and changed the filter on the refrigerator, took off the front plate so he could clean, but forgot to put the screws back on the front plate - found them at the bottom of my refrigerator underneath the vegetable drawer. Put the screws back in without a problem.

Marianne P,

Lady Lake, FL
Excellent Servide
July 23, 2024
Overall rating

Michael always provides excellent service. I wouldn't have anyone else.

Joann B,

Normal, IL
Excellent Servide
July 23, 2024
Overall rating

Tony always provides excellent service. I wouldn't have anyone else.

Joann B,

Normal, IL