Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Very professional and a very experience
August 02, 2024
Overall rating

Very professional and got the job done

Catherine P,

Staten Island, NY
Very knowledgeable technician
August 02, 2024
Overall rating

Thankyou Francisco for being in the window of arrival and performing the annual preventative maintenance on my washing machine.

Sherry S,

North Hills, CA
Awesome thanks
August 02, 2024
Overall rating

Roger was very helpful and offered additional services which were necessary. Very pleasant!

Denise W,

Sioux Falls, SD
Maintenance on my washer.
August 02, 2024
Overall rating

Very nice!, did a good job. Didn't take long to service my washer. Said my washer was in good shape

Elsa L,

Visalia, CA
Excellant as always
August 02, 2024
Overall rating

Sears sent Raymond, who has provided appliance repairs for us over several years of our 5 yr service contract. This time for an annual checkup of our washer/dryer. He is knowledgeable, courteous, and thorough. A pleasure indeed.

Carl K,

Melbourne, FL
Great service tech
August 02, 2024
Overall rating

Travis was professional, Knowledgable, and efficient while checking my machine. Very friendly and personable

Stephanie K,

Red Oak, TX
Great tech!
August 02, 2024
Overall rating

Travis was professional, Knowledgable, and efficient while checking my machine.

Stephanie K,

Red Oak, TX
Good service.
August 02, 2024
Overall rating

Mario very nice and knowledgeable. Good service call, thank you!

Lejeune H,

Grand Prairie, TX
Excellent service by Douglas T
August 02, 2024
Overall rating

Douglas T is pleasant, professional and efficient. He has provided excellent service - annual preventive maintenance or an occasional small repair - for a number of years on my washer and dryer. He understands the workings of the older model Kenmores. On a different note, I was disappointed when Sears said I would no longer be able to continue with a service agreement for my washer and dryer because they are over 25 years old, even though they are a good example of the worthiness of a Kenmore product.

Susan M,

York, PA
Washer service call
August 02, 2024
Overall rating

We have been dealing with an issue of a found odor lingering on some of the clothes after they have been cleaned. It was driving me nuts because I have a sensitive nose and the wife couldn't detect it. It turns out that the issue was more than likely to be that even though we use a small amount of soap, we're still using too much. We put some clean clothes in the washer without adding soap and both the wash and rinse cycle still has soap in it as the washer would agitate. It's amazing how little soap we need to use in these HE washing machines. If you notice a lingering odor, try using a little less soap until you can no longer see soap suds in the clothes with a second wash cycle. I think you'll be surprised. Thank you Alex:)

Paul R,

Hollis, ME