Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Outstanding Customer Service
Don was very pleasant upon greeting and started right away at troubleshooting my issue. He was able to resolve my issue within 30 minutes! Hats off th Don for figuring it out!
Tina S,
Garden City, MIService survey
Sloan is a true professional. He throughly checked all appliances and did more than other technicians.
Roger,
San Jose, CAPM service
He was efficient and pleasant to deal with and left his workspace clean.
Faith L,
Harrisville, RIPM Service
He was efficient and pleasant to deal with and left his workspace clean.
Faith L,
Harrisville, RIHappy
He was a pilite young man. Helpful and thorough. I was satisfied with the service.
Gail R,
Boynton Beach, FLQuick, complete preventative maintenance
Tech arrived and went right to work. He checked all functions and checked for radiation leaks, finding none. When I first called Sears to make service appointment, I was told Sears no longer handled microwaves and authorized me to find my own service. But when I called back a few days later to confirm this, the new phone rep told me they had a microwave specialist and proceeded with the appointment. As I said, this specialist did a thorough job, but Sears phone reps cannot be trusted to know what they're doing. I advise customers to keep trying.
Randall K,
Honolulu, HI5 Stars
Vicente was professional and knowledgeable. He worked quickly and precisely. All in all, he resolved the problem and I am happy. Thank you.
Kay B,
Euclid, OHVery satisfactory
Nice and polite technician. Very knowledgeable. I will use this service again.
Mary Whitehurst,
Panama City, FLAwesome Person & Customer Service!
Armando was very cordial & professional throughout our preventative maintenance appointment on our LG washer.
David S,
Chula Vista, CAService Visit
Very professional and thorough! Excellent communication skills. Very courteous and kind.
T W,
Lake View Ter, CA