Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Great service
August 14, 2024
Overall rating

Took care of repairing our fridge! Nice, fair and honest!

Roger C,

Lynn, AL
Washer and dryer
August 14, 2024
Overall rating

Patrick was very nice and seems to knows his stuff , gave us some great advice and tips on maintaining our appliances. Only thing that bothers me is Patrick said part would be in in a couple days but I see they rescheduled an appointment the 29th of August.......hoping I don't have to wait that long to have my washer up and running again! When I filled out on line to have someone come to fix washer, why do they ask what the problem is and serial number if their not going to have the parts on them?

Denise F,

Peck, MI
checking
August 14, 2024
Overall rating

Great job nice and clean when done .did a great job

Glen T,

Davie, FL
Very good service
August 14, 2024
Overall rating

I am very happy with the service I received today. Daniel is very knowledgeable and pleasant. Will always call on Sears for service if and when needed.

Dorothy L,

Windsor, CT
Best Service Tech we have ever had
August 14, 2024
Overall rating

Donald is the best service tech we have ever had with our Sears warranty program. Donald pointed out several things that no one else ever did. For instance, I had a lot of stuff piled up on my freezer, Donald told me (no one else ever mentioned it) that the sides (which were also too covered) and top is where the heat exchangers are and need to be free of obstruction. He also asked when we last had the dryer vent cleaned (never) and showed me the signs that it really needed to be done. He also is the only tech that removed the cover over the bottom of the refrigerator and vacuumed the coils under there. I would like to have Donald for any future warranty inspections!

Gregory L,

Round Rock, TX
Service call
August 14, 2024
Overall rating

Gabriel was on time, friendly, and determined the issue quickly. He presented our repair option with all associated costs and ordered the part to arrive at our home for installation. I look forward to completion of the repair!

Lisa A,

Shallotte, NC
Gas Range/Close Dryer
August 13, 2024
Overall rating

My yearly maintenance check up of Range and Dryer was done very professionally, in a timely manner and technician arrived within scheduled time frame.

Mary M,

Brooklyn, NY
Satisfied Customer
August 13, 2024
Overall rating

Knowledgeable and friendly. Would use the service again. That is it.p

Mary L,

Elizabethtown, KY
Laundry Center Preventive Maintenance
August 13, 2024
Overall rating

Eddie, fast, efficient and personable. Right on time. Great rep for Sears.

Richard S,

Honolulu, HI
What a great guy!
August 13, 2024
Overall rating

Marty looked over everything, cleaned my old dinosaur work-horse dishwasher, made sure it worked fine, and joked and laughed the whole time. A pleasure to work with!

Alice G,

Puyallup, WA