Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Excellent
May 21, 2026
Overall rating

Joseph, was prompt, excellent communication and professional. Extremely thorough. Thanks

Megan M,

Truckee, CA
Technician
May 21, 2026
Overall rating

Victor is very thorough and kind. He did an excellent job! Thank you!

Susan D,

Winter Springs, FL
Technician
May 21, 2026
Overall rating

Victor was Fantastic! Very kind and professional! Thank you, Victor!

Susan D,

Winter Springs, FL
Not pleased with AI
May 20, 2026
Overall rating

Donald was good, but the appointment I had made was for an earlier time and he ended up being scheduled for later. I didn't appreciate having to wait

James P,

Aurora, IL
Very good. High marks.
May 20, 2026
Overall rating

Technician very capable. High marks. Terrible communication with Sears 800#. The robotic system incapable of answering questions. I could not speak with a human. Customer service is zero.

Clare H,

Valencia, PA
Audrey Is Great! Sears Online Not So Much
May 20, 2026
Overall rating

Audrey is a professional! She does a great job explaining the way things are with regard to what is covered.

Derek K,

Oviedo, FL
Detailed
May 20, 2026
Overall rating

He was patient and explained the service he was doing.

Jose E,

Seguin, TX
Best technician
May 20, 2026
Overall rating

DeMont was very thorough in checking all my appliances and explaining any questions that I had. I would like to request him on all my future service and preventative maintenance calls

Melody W,

Virginia Beach, VA
HI
May 19, 2026
Overall rating

Everything was great!! I don't have any more to write

Carol C,

Glendora, CA
Professional and courteous
May 19, 2026
Overall rating

Ovik was very professional and courteous during the service appointment. He clearly has a wealth of experience and is clearly a skilled technician.

John T,

North Hollywood, CA