Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Handy and helpful!
August 28, 2024
Overall rating

Extrememly helpful guy who did my fridge drain in a flash. Highly recommend!

Jeff O,

Pearland, TX
Excellent Tech and Excellent Service
August 28, 2024
Overall rating

Ivan is very professional and knowledgeable about the work he performs. He quickly diagnosed the problem with my washer and got it running again. He also performed work on my dryer; cleaned everything from the inside out and verified parts were in working order.

Carla M,

Orlando, FL
Anthony was great, but Sears Home Services stink!
August 28, 2024
Overall rating

It took five appointments to actually have a tech show up to look at my range. Two of the appointments were rescheduled for the next day at 4:55 pm (5 mins before scheduled time was up) via email without my consent, but when I rescheduled them for when I could be home, no joy again. The original date, July 24,was when I had all of my appliances scheduled; everything was looked at except my range. August 9, 16, 17 were also no-shows for a range tech. Finally on 8/28 got Anthony. I am NOT renewing my Master Protection Agreement, after having it since at least 1999.

Barbara A,

Hampton, VA
Technician
August 28, 2024
Overall rating

He was very helpful

Portia T,

Houston, TX
He was excellent.
August 28, 2024
Overall rating

Permanent is very knowledgeable, and professional. His customers is stellar.

Josephine Fletcher,

Bronx, NY
In a snap
August 28, 2024
Overall rating

Virgil programed the garage door remotes fast. As usual a wonderful job. I sure am going to miss him, as with the changes in the maintenance contract which I've had them since 1968, I did not renew! Thanks Virgil for the wonderful job you have done for our family for years.

Sheri Y,

Superior, WI
Service was excellent
August 28, 2024
Overall rating

Good service amd is yellowing up with necessary additional work

Jacqueline H,

Russellville, AR
He was very good!
August 28, 2024
Overall rating

Edwin arrived on time & took care of the problem! He said the ice maker will be making ice by tomorrow! Thanks, Batya Malick

Batya M,

Marina Del Rey, CA
Service provider
August 28, 2024
Overall rating

Marshall brings super professional service for Sears... Excellent Job. Perfect.

Joe & Jerelene McChriston,

Gary, IN
Dryer repairs and washing machine maintenance
August 28, 2024
Overall rating

Month was very courteous, arrived on time and explained the situation very clearly. Wish he would return to complete the repairs. GREAT JOB

Domingo H,

Chicago, IL