Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

very pleased with the service
October 09, 2024
Overall rating

Mark did a thorough check on my dishwasher, drier and refrigerator. I was pleased with his work and his affection for our Labrador, Rose.

Louis M,

North Chatham, MA
Review
October 09, 2024
Overall rating

He was friendly and very knowledgeable. If I could give him higher then a 5 I would.

Maureen C,

Lisbon, ME
Thorough and Thoughtful Technician
October 09, 2024
Overall rating

Wayne was able to service our Washer & Dryer, provided us with some DIY maintenance instructions, and was professional and courteous at all times.

Donald S,

West Orange, NJ
Shawn's performance
October 09, 2024
Overall rating

Shawn has been to our house before and each time he was very knowledgable and competent. We are very satisfied with his performance.

James H,

Fort Collins, CO
Visit review
October 09, 2024
Overall rating

Mark was a very courteous and efficient technician. During the scheduling, I was asked what the problem was. I told the person that the valve on the stove seemed not to be working properly. Mark diagnosed that the valve is faulty. Mark had NOT been given a replacement valve to install prior to his visit. Now I must pay for another visit that could have easily been avoided. I am unhappy that I don't have a stove that works and I have to take a 4th day off of work to have it repaired. If I replace this stove, it won't be with a Kenmore.

William F,

Spofford, NH
Duan Knows His Stuff
October 08, 2024
Overall rating

Excellent, knowledgeable, and friendly. Took care of our furnace tuneup in a jiffy.

M.E.,

West Covina, CA
Great technician
October 08, 2024
Overall rating

The technician was very polite and professional. We had a nice conversation while he was there and I would definitely recommend him to service anyone's appliance.

Gunter A,

Chicago, IL
Allan
October 08, 2024
Overall rating

He was very helpful! Very honest! Highly recommend, will use again.

Naomi S,

Bay Village, OH
Survey experience
October 08, 2024
Overall rating

Richard was very polite and professional. He went right to work and completed the inspection in a timely manner. Richard advised me about the source of the problem, ordered parts and set up an appointment for the job. You need more people like this professional is a definite asset to your company.

Charles H,

Mount Juliet, TN
Technician, Peter, was great!
October 08, 2024
Overall rating

Peter, our technician, was great. However, giving an arrival time window of between 8 am and 5 pm is ridiculous and abusive of our time!

David H,

St Charles, IL