Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Excellent lawn tractor repair
Brent is the Old-School master mechanic that understands engines and how to make them work even when they don't want to run.
Tice L,
Dover, NHVery professional
Good, just wish once a time was set it was true.
Les H,
Martinsburg, WVTechnician's review
The service technician was very professional and helpful. He answered my questions with patience.
Yvonne T,
South Holland, ILProfessional
Hoping all is ok, but no glitch. Sears on the otherhand would have been a 0 Star. You can't talk to any supervisor when there is an issue and the customer service people are reading from a script and can't do anything. I called 6 times to find out where my worker was and where I was on the list. I had no email, text or voice mail from anyone. I wasted an entire day waiting as nobody showed up. All I had from an email is that my appt would be anywhere between 8-5. They rescheduled me the next day after telling me they had to wait 24 hours. I was afraid the same would happen. They had a phone call recording that stated a 1 1/2 hour wait period and I was 4th on the list. Each person they day before said they sent a priority email to the worker to call me. NO CALL. A waste of a work day, along with having to be around today prior to my phone call and email. Why couldn't they do that yesterday???????????? 1st experience with Sears, too. UHG!
Marci M,
Phoenix, AZFriendly and Professional
Gilbert was prompt, friendly, and efficient while servicing my appliances. My wife and I were very pleased with the service.
Derrik F,
Placentia, CAService
Serviceman very nice and was right on time with his estimated time.
Steve R,
Woodburn, ORA/c and Heater maintenance
Very courteous and knowledgeable explained about the importance of carbon monoxide monitors and was done in good time
Guillermo S,
Houston, TXElectric dryer diagnostic.
Alonso was on time, thorough, and friendly! We'll use again.
Alan B,
Las Cruces, NMSears Craftsman Model 247.889571 24 in snow blower tuneuup
Chris was super. Actually the snowblower hasn't been used much since my last tune up and didn't require much maintenance. Chris changed the spark plug. I can feel confident as we move into winter season it is ready to go. Chris was super.
Danley Wolfe,
Lewis Center, OHDrew was excellent
Professional and efficient! Drew was very helpful and explained everything he did on my washer.
Treva B,
Greensboro, NC