Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

A professional - quick, efficient and tidy.
May 18, 2026
Overall rating

A professional who was very quick, efficient and tidy in his work.

Daniel H,

Gainesville, FL
Hate AI.... need humand
May 18, 2026
Overall rating

Service was quick and Arthur was great but I despise dealing with the freaking AI. Customer service is really bad. I don't like having to go to a website to get service. Put humans into customer service!

Elena F,

Yonkers, NY
Sear technician
May 18, 2026
Overall rating

Luis was punctual and courteous. He gave me plenty of time to ask questions about the future care of my appliance.

Ann H,

Palm Desert, CA
5 Star
May 17, 2026
Overall rating

Jalil did well. Arrived on time, done his inspections, asked if I had questions and suggested things I should do to protect the condenser.

Mary R,

Camp Springs, MD
Good deal
May 16, 2026
Overall rating

Wayne has been maintaining my fridge for a few years now under the MPA. After you cover the annual "tune-up," the MPA to cover breakdowns is pennies. The fact that Sears keeps sending Wayne is a real plus, I like the consistency of personnel and the chance to "catch up." He convinced me to sign-up again this year!

James B,

Great Meadows, NJ
Ronald was very efficient
May 16, 2026
Overall rating

My experience has always been very good Always professional and efficient

Anita F,

Lake Elsinore, CA
5 star
May 15, 2026
Overall rating

Otis does a great job checking my AC... he's thorough and pleasant.

Peggy M,

Greenwood, IN
Washer maintenance
May 15, 2026
Overall rating

Victor did an excellent job cleaning my washer and educating me on how to keep it clean.

Deborah W,

Laveen, AZ
Dave Chase Sears Technician
May 15, 2026
Overall rating

Dave was very knowledgeable, efficient, & personable. He gave me recommendations on future appliance purchases. Good technician!

Sandra L,

Lansing, MI
Mike
May 15, 2026
Overall rating

Very thorough checked three appliances,the range the dishwasher and the refrigerator

Cathy C,

Clear Lake, IA