Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Welcoming Expertise
Technician Nelse had a welcoming, professional demeanor and was very thorough on the maintenance service for our Samsung Electric Range. He was very informative on what he was inspecting and analyzing. He provided some helpful suggestions for using the range. He left things clean when finished and even provided input that our over the range fan needed a new filter and was getting brittle, explaining how that can affect its efficiency (even where I could find a replacement for AGING fan). A great customer service impression for Sears Repair! THANKS, NELSE!
Paul A,
Centralia, WASamsung washer
Our tech was very knowledgeable and presented options. We were pleased to have info so we could make informed decisions. Folks please don't get mad at him when he provides his diagnosis. Our appliances are not made to last forever. Grateful for experienced technician like him.
Tina W,
Stockton, CASears home service
The technician was very courteous and answered all my questions that I had. He was extremely helpful.
Carol M,
Chandler, AZIn Constant Changing Times …
John is the best! Very knowledgeable and efficient. Glad he's still with Home Services!
Marissa C,
Brentwood, TNReview of Theodore
He called and gave me a time. Tried very hard to get my water working. Very courteous and professional
Donna S,
Clearwater, FLGood Job
Jonel called and let me know what was coming and when and when he arrived he did a good job servicing the appliances.
Roy C,
Newberg, ORWashing machine
He did an excellent job and explained everything very well to us
Tom T,
Dallas, ORRefrigerator maintenance
Bronco was polite and pleasant. He cleaned the could and checked it. He told me to order service to get a part. When I did that it was a nightmare talking to girl and never got repair scheduled.
Janet S,
Wichita, KSWasher and dryer
Wonderful service. Tech was very personable and polite. T.hank you.
Catherine O,
Chino Hills, CAExcellent service by Scott
Scott was professional, warm and helpful. He explained the situation with my dishwasher clearly. He was thorough and I felt completely confident in his assessment. He also did excellent maintenance on my range. Overall, an excellent service call!
MH,
Hingham, MA