Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Technician rating
Friendly & informative & knowledgeable
Teresa K,
Las Vegas, NVTechnician Evaluation
Tyler, Sears Appliance Technician, was professional, technically proficient, and personable. Tyler performed PM check on washer, no issues noted. PM on disposer identified a drain pipe ring seal that requires replacement. Waiting to hear from Sears on that appointment to repair. Your attention to this matter is greatly appreciated. Thank You
Gregg G,
Louisville, KYOn time and professional
Very polite and explained what the issue was and what he did to fix it.
Susan G,
Belton, TXExcellent service
Daniel was friendly, polite and replaced my frozen ice maker, and even suggested a preventive maintenance clean out for my dryer. Although I don't usually appreciate upselling, in this case it was warranted. Daniel answered my questions about preventing freeze-ups in the future and I am completely satisfied with his service. However, twice a day reminders of my appointment for over a week was not appreciated.
Christina H,
Prescott, AZGreat service
Stephen serviced my snow blower. He was very professional and very honest. Highly recommend his services.
EdM,
Boston, MAGreat tech
Barry was a great tech who provided honest feedback and a clear understanding of the issues with my refrigerator until
Bisha W,
Bear, DEWasher repair
What luck! A repair man who was so competent! He fixed the machine and was also able to point out where in the plumbing the problem started. On time, friendly, knowable. The best!
Patricia R,
Ovid, NYWelcoming Expertise
Technician Nelse had a welcoming, professional demeanor and was very thorough on the maintenance service for our Samsung Electric Range. He was very informative on what he was inspecting and analyzing. He provided some helpful suggestions for using the range. He left things clean when finished and even provided input that our over the range fan needed a new filter and was getting brittle, explaining how that can affect its efficiency (even where I could find a replacement for AGING fan). A great customer service impression for Sears Repair! THANKS, NELSE!
Paul A,
Centralia, WASamsung washer
Our tech was very knowledgeable and presented options. We were pleased to have info so we could make informed decisions. Folks please don't get mad at him when he provides his diagnosis. Our appliances are not made to last forever. Grateful for experienced technician like him.
Tina W,
Stockton, CASears home service
The technician was very courteous and answered all my questions that I had. He was extremely helpful.
Carol M,
Chandler, AZ