Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Washer repair 1/21
January 21, 2025
Overall rating

Our technician was thorough, thoughtful and respectful. I was very pleased with Kenneth. Although I hope nothing else goes wrong with our washer/dryer but, if it does I hope we are lucky enough to get Kenneth as our tech. Regards, Richard

Richard D,

Pennsauken, NJ
Very thorough but overworked
January 21, 2025
Overall rating

Gary came to service 2 washers, 1 dryer, 2 refrigerators, 1 oven, 1 range/oven and a dishwasher. He took time on each appliance, but by the time he maintained my washer and dryer it was too many appliances for one technician to do throughly. In the past the technicians had time to take apart the washer and dryer and remove debris and items. Another technician maintained my other dryer and freezer on the same day. I am satisfied with Gary's work but he was scheduled to do too many appliances one day. I understand the availability of technicians is low. Technicians are spread too thin and are forced to work on more jobs per day. Too bad. When there were more technicians the wait was 2-3 days and 2-3 handled my 10 appliances. Gary was excellent!

Lloyd A,

Keaau, HI
Great job
January 21, 2025
Overall rating

Can't wait to get my dryer fixed! Thanks for your knowledge.

Elaine H,

Taylor, AZ
Antonio A. Was Excellent
January 21, 2025
Overall rating

Antonio was great and very knowledgeable about his work. He was able to come back out and quickly diagnose the problem we recently had as well as other issues that may have caused our refrigeration issues. In additional he also gave sound advice about the things I could do myself to maintain a healthy refrigerator. Will always recommend him.

Chestine B,

Valrico, FL
Washer & Dryer Check
January 21, 2025
Overall rating

Christopher always answers my questions and concerns. He is always courteous and polite. He knows what he is doing unlike some repair men I have had in my home.

Marcia E,

Marion, IL
Maintenance Service
January 20, 2025
Overall rating

Robert is personable and effectively did the work he was here to do

Barbara. S,

Lakeport, CA
Great!
January 20, 2025
Overall rating

He was great sand there wasn't as much of a problem than we thought.

Diane P,

San Jose, CA
Dishwasher
January 20, 2025
Overall rating

Eddie was very knowledgeable on my dishwasher. He was professional and I would recommend his repair services.

Susan B,

Santee, CA
Great experience!
January 20, 2025
Overall rating

Brian arrived early and was so friendly and helpful and explained exactly what he was doing.

Carol M,

Ypsilanti, MI
Annual Maintenance Check
January 20, 2025
Overall rating

Don knows his craft very well. He's got great communication skills and assisted with the needs of my appliances. I would like to have him again next year when I request for the annual check-up of my appliances.

Sidney B,

Everett, WA