Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
The best technician ever!
Matt came to perform a maintenance check up on my microwave. This was the fifth scheduled date (the previous four, no Tech showed up over four months). He performed several tests that I have not seen previously, and was extremely thorough and professional. I told him about a pending Dryer repair that I was also waiting on (which only had two prior "no shows", so far) - Matt got permission from his management to switch the Dryer appointment to him while he was already on site; he quickly diagnosed the issue, ordered the parts, and scheduled the follow up visit. Win Win for everyone: As a result, he saved Sears a considerable cost by combining visits and did an extraordinary job accommodating the customer (instead of having to wait three more weeks for just the next rescheduled diagnostic visit). Sears is very fortunate to have such an experienced, knowledgeable and dedicated team player.
Roger Burchard,
Thornwood, NYexcellent service
very friendly, efficient and professional. did a nice job. appreciate the service.
Scott T,
Parma, OHGreat
Great service very nice man check out everything. Everything is going just fine.
Mary Spens,
South Lyon, MI5
Great service. Wonderful person, everything is going well. Thank you
Mary Spens,
South Lyon, MIVery Thorough!
David was very thorough and even pulled out the fridge and allowed me to clean behind it before putting it back! He also showed me how to take apart the burners on the stove for cleaning.
AS,
Norwalk, OHVery professional
Andy was very nice, efficient and professional this morning when he came to clean out my dryer. I would recommend him.
Susan R,
Cresco, PAVery professional
Great job I was very satisfied
Ken W,
Gaffney, SCTechnician
The technician had did his job and he let me know what was being done.
Ada M,
Cutler, CAProfessional and efficient service.
These annual maintenance visits are essential to prevent long term issues.
Laurie A,
Tustin, CAGreat Service
My Sears repair man Armando was very helpful. He repaired my appliance pretty quickly and explained the process. I appreciate Armando being friendly and efficient. He is very knowledgeable. I'm so happy to have my oven working again! Thank you for great service Armando.
Laurie G,
Lemon Grove, CA