Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

yearly preventive maintenance Kenmore refrigerator & freezer
February 06, 2025
Overall rating

Your need more service people like Desmond. It shows he cares about the work being done correctly and also how he deals with people.

Chris G,

Clayton, CA
Don Rocks but Sears system is flawed
February 06, 2025
Overall rating

One should seek an alternative to Sears Home Services if 1-visit service is valued. Don was great. Unfortunately he works within a faulty system. Sears Home Services was advised specifically what we wanted. The specific part number was supplied to the service booker. It did NOT appear on the job ticket, rather generic "Door broken". An image could be uploaded & was. It contained part # with message "service required: replace this gasket". That information was not supplied to Don. Sears did not send him with the required part. Another visit is required after part arrival. Boo

Kathy S,

Bellingham, WA
PM
February 06, 2025
Overall rating

Good job

Mary K,

Brunswick, OH
Washer service
February 06, 2025
Overall rating

Problem diagnosed quickly. Options for repairs given. Professional service done efficiently.

Kathleen S,

Naples, FL
Service on Frigidaire and check on dishwasher
February 06, 2025
Overall rating

Robert was great, very thorough and efficient. We are most pleased.

Sharon P,

Arlington, TX
Very pleased
February 06, 2025
Overall rating

I was very satisfied with service but got frustrated with all the duplicate text messages from Sears Services!!!

Elaine G,

Kerrville, TX
A true professional
February 06, 2025
Overall rating

George was on time, diagnosed the problem quickly, and fixed everything just right. He was kind and respectful. Service like in the good old days. What a refreshing surprise.

Michael J,

Delavan, WI
Best experience
February 06, 2025
Overall rating

Hey was very knowledgeable and polite

Randi C,

Sauk Village, IL
Good service
February 06, 2025
Overall rating

Called in Advance, let me know of his arrival time Came right in and jumped to his work. Completey satisfied

Charles E,

Florissant, MO
Washer tech
February 06, 2025
Overall rating

He was polite, punctual, diligent and told what he was doing

Pam L,

Charlestown, RI