Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Lew was great
Lew helped repair my leaky Kenmore refrigerator/freezer. He followed up and was knowledgeable and courteous. Overall I would recommend Sears appliance repair service to anyone.
Lisa C,
Boise, IDRating Service Provided by Cornelius
Cornelius was our technician for our maintenance checks for 3 appliances that day - a gas clothes dryer, refrigerator and freezer. I found Cornelius very helpful in responding to my questions as he went about doing the maintenance checks. No question was a dumb question. He checked out the concerns I had. He was very thorough and by doing so, we discovered that the insulation material in the freezer door needed to be replaced. He scheduled the return appointment for us and told us the technician will be bringing the parts with him. Cornelius was very polite and professional. Overhearing his phone call back to the office about the door insulation problem, I felt that they were working as a team, speaking professionally with each other. As a customer, I felt assured they were there for me. Thank you.
Joyce M.,
Honolulu, HIDryer Check up .
Mr Lu was very organized and friendly. He called me previously getting here and that was very important because he had a wrong street name, so I could fix it. My address is 8442 Lander St, not Lambert St, and I corrected it talking with a representative, but she couldn't do it.
Miriam C,
Jamaica, NYNo Rating
Nothing to rate because I needed repair and Carlos is only assigned maintenance. He was at my doorway for less than a minute. Not his fault, but website should have been more clearer for the user.
Joe J,
Fremont, CAFurnace service
James was very conscientious and experienced. I was very pleased with the service he provided.
Bonnie B,
Pueblo, COGreat experience
Ivan did a great job. He explained everything and was very pleasant and professional. I'd highly recommend him.
B R,
Orlando, FLCleaning out dryer
Very pleasant gentleman show me how the dry gets cleaned. You know very nice. Very nice guy.
Brenda S,
Bayside, NYTech
Seth did great.checked n cleaned my appliances. Very friendly .
Cheryll Solberg,
Redford, MIVery Professional
Trenton was punctual and did an excellent job! I appreciate his professionalism and thorough explanation
Happy Customer,
Chicago, ILOne of the Best Repair Man, I've ever had!
On time, diagnosed my Dryer problem, cleaned lint that had been stuck, and also provided a tune up! He also verified that the heat venting outside was within the right range! He provided some education on how much soap and softener to use. Explained how and what to use to clean your washer, white vinegar!! First Class all the way!
Kathy I,
Lake Havasu City, AZ