Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Excellent and timely service
Shawn did a fine job servicing my furnace. He showed up on time, did his work, and explained everything.
Chuck S,
Golden, COJosé
José arrived on time. He was professional and extremely helpful with our dishwasher repair and arranged for same day repair on our range.
Cristina R,
Los Angeles, CAGood
Nice guy
James R,
Rockledge, FL1 year check up
Did diagnostic and gave recommendations. Very professional. Friendly and knowledgable technician.
Jim F,
Conroe, TXWasher Rrpsir
Very informative and knowledgeable. Enjoyed talking to him as well.
Eugene P,
Arlington, TXTechnician Gordon
Gordon was very helpful and patient even after being given the wrong address by the office.
Patricia B,
Ammon, IDResolved Issue Quickly
Aaron was friendly, and came through on time. He fixed the issue with my LG washer drain pump quickly, and it has been working great ever since. Very happy with the outcome!
Amanda W,
Coral Springs, FLVery Professional
Quick, Fast, and Knowledgeable! I appreciate him coming on time and being professional the entire time.
Johnita S,
South Euclid, OHKnowledgeable
Josh was knowledgeable and informative about what service was needed. I would have him back next time!
Robert H,
Morgantown, WVThe best technician ever!
Matt came to perform a maintenance check up on my microwave. This was the fifth scheduled date (the previous four, no Tech showed up over four months). He performed several tests that I have not seen previously, and was extremely thorough and professional. I told him about a pending Dryer repair that I was also waiting on (which only had two prior "no shows", so far) - Matt got permission from his management to switch the Dryer appointment to him while he was already on site; he quickly diagnosed the issue, ordered the parts, and scheduled the follow up visit. Win Win for everyone: As a result, he saved Sears a considerable cost by combining visits and did an extraordinary job accommodating the customer (instead of having to wait three more weeks for just the next rescheduled diagnostic visit). Sears is very fortunate to have such an experienced, knowledgeable and dedicated team player.
Roger Burchard,
Thornwood, NY