Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

9.2K

Average Rating

4.8/5

Resolved Issue Quickly
February 11, 2025
Overall rating

Aaron was friendly, and came through on time. He fixed the issue with my LG washer drain pump quickly, and it has been working great ever since. Very happy with the outcome!

Amanda W,

Coral Springs, FL
Very Professional
February 11, 2025
Overall rating

Quick, Fast, and Knowledgeable! I appreciate him coming on time and being professional the entire time.

Johnita S,

South Euclid, OH
Knowledgeable
February 11, 2025
Overall rating

Josh was knowledgeable and informative about what service was needed. I would have him back next time!

Robert H,

Morgantown, WV
The best technician ever!
February 11, 2025
Overall rating

Matt came to perform a maintenance check up on my microwave. This was the fifth scheduled date (the previous four, no Tech showed up over four months). He performed several tests that I have not seen previously, and was extremely thorough and professional. I told him about a pending Dryer repair that I was also waiting on (which only had two prior "no shows", so far) - Matt got permission from his management to switch the Dryer appointment to him while he was already on site; he quickly diagnosed the issue, ordered the parts, and scheduled the follow up visit. Win Win for everyone: As a result, he saved Sears a considerable cost by combining visits and did an extraordinary job accommodating the customer (instead of having to wait three more weeks for just the next rescheduled diagnostic visit). Sears is very fortunate to have such an experienced, knowledgeable and dedicated team player.

Roger Burchard,

Thornwood, NY
excellent service
February 11, 2025
Overall rating

very friendly, efficient and professional. did a nice job. appreciate the service.

Scott T,

Parma, OH
Great
February 11, 2025
Overall rating

Great service very nice man check out everything. Everything is going just fine.

Mary Spens,

South Lyon, MI
5
February 11, 2025
Overall rating

Great service. Wonderful person, everything is going well. Thank you

Mary Spens,

South Lyon, MI
Very Thorough!
February 11, 2025
Overall rating

David was very thorough and even pulled out the fridge and allowed me to clean behind it before putting it back! He also showed me how to take apart the burners on the stove for cleaning.

AS,

Norwalk, OH
Very professional
February 11, 2025
Overall rating

Andy was very nice, efficient and professional this morning when he came to clean out my dryer. I would recommend him.

Susan R,

Cresco, PA
Very professional
February 11, 2025
Overall rating

Great job I was very satisfied

Ken W,

Gaffney, SC