Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Review
February 17, 2025
Overall rating

Angel is always so very helpful and courteous! He is a joy to have in our home to help with our repairs!!!!!!

Jeannette O,

Columbia, NJ
Great experience
February 17, 2025
Overall rating

Jason was very professional. He was able to find the issue quickly and help me move forward.

James E,

Salisbury, MD
Luis technician
February 17, 2025
Overall rating

5 Excellent and respectful person, arrived as scheduled.The garage door opener is closing correctly.

Zulma M,

Carolina, PR
Working with refrigerator and dishwasher?
February 17, 2025
Overall rating

Knowled technician did his work !! thanks for the service Michael

Takis P,

Hollister, CA
Lew was great
February 16, 2025
Overall rating

Lew helped repair my leaky Kenmore refrigerator/freezer. He followed up and was knowledgeable and courteous. Overall I would recommend Sears appliance repair service to anyone.

Lisa C,

Boise, ID
Rating Service Provided by Cornelius
February 16, 2025
Overall rating

Cornelius was our technician for our maintenance checks for 3 appliances that day - a gas clothes dryer, refrigerator and freezer. I found Cornelius very helpful in responding to my questions as he went about doing the maintenance checks. No question was a dumb question. He checked out the concerns I had. He was very thorough and by doing so, we discovered that the insulation material in the freezer door needed to be replaced. He scheduled the return appointment for us and told us the technician will be bringing the parts with him. Cornelius was very polite and professional. Overhearing his phone call back to the office about the door insulation problem, I felt that they were working as a team, speaking professionally with each other. As a customer, I felt assured they were there for me. Thank you.

Joyce M.,

Honolulu, HI
Dryer Check up .
February 16, 2025
Overall rating

Mr Lu was very organized and friendly. He called me previously getting here and that was very important because he had a wrong street name, so I could fix it. My address is 8442 Lander St, not Lambert St, and I corrected it talking with a representative, but she couldn't do it.

Miriam C,

Jamaica, NY
No Rating
February 15, 2025
Overall rating

Nothing to rate because I needed repair and Carlos is only assigned maintenance. He was at my doorway for less than a minute. Not his fault, but website should have been more clearer for the user.

Joe J,

Fremont, CA
Furnace service
February 15, 2025
Overall rating

James was very conscientious and experienced. I was very pleased with the service he provided.

Bonnie B,

Pueblo, CO
Great experience
February 15, 2025
Overall rating

Ivan did a great job. He explained everything and was very pleasant and professional. I'd highly recommend him.

B R,

Orlando, FL