Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Excellent Service
February 22, 2025
Overall rating

Jim was professional, competent, respectful & whore a mask & bottles which resulted in overall Excellent Service!

Marilyn D,

Henderson, NV
Great service!
February 22, 2025
Overall rating

The technician was on time and had the knowledge to troubleshoot and diagnose the issue quickly and accurately. Excellent job!

Albert B,

Bernville, PA
Prompt repair
February 21, 2025
Overall rating

Ian arrived when scheduled and performed the repair quickly and allowed us time to properly clean behind the appliance. This extended courtesy was really appreciated. Kudos to him.

A,

Decatur, GA
Finally taken care of
February 21, 2025
Overall rating

Chris did something no other technician did to quiet my dryer. For years technicians told me the noise I was hearing in my dryer were coins that will eventually come out. Chris recognized the noise and said he would get them out and he did along with lint build up where the coins were lodged. He took the time to take apart the right things and removed them. Now I have a quiet dryer with no noise like before. Take care of this guy, Sears. Thank you, Chris.

Calvin M,

Tampa, FL
Great job!!!
February 21, 2025
Overall rating

Dennis was great! Explained everything that he was doing , he fixed the problem and now my washing machine is working perfectly again. Great attitude and respectful.

Gladys M,

Saint Cloud, FL
Michael was great!
February 21, 2025
Overall rating

AAA - FRIENDLY, PROFESSIONAL, MADE SOME GOOD SUGGESTIONS. Cleaned up the work area well.

Walter D,

San Diego, CA
Steve was great
February 21, 2025
Overall rating

Steve shared lots of information on maintaining my treadmill going forward. He was very helpful.

Patricia L,

Naperville, IL
Very professional
February 21, 2025
Overall rating

Prompt, attentive, great customer service. Would love to have him come back.

Vicky F,

San Diego, CA
Very good
February 21, 2025
Overall rating

Polite and thorough...nice gentleman..what more can I say.I shouldn't have to write 10 words

Dawn G,

Rch Cucamonga, CA
Preventative maintenance - Good explanation, careful work
February 21, 2025
Overall rating

I did preventative maintenance service of my Kenmore refrigerator. I appreciated the information that Gagik shared about the filters and how to help the appliance continue to work properly by opening and closing the correct door first and by cleaning where the freezer door opens. I was worried about possible damage to the floor and walls from pulling the fridge out to access the coil, but Gagik had a hard plastic sheet down to protect the floor and was very careful as he moved the fridge out and then back in.

Justin,

Los Angeles, CA