Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.5K
Average Rating
4.8/5
Extremely thorough!
Ricky was extremely detailed and thorough and told us things about our appliances that no one, including other Sears techs, ever has. HIGHLY recommended. HUGE thanks!
Richard K,
Round Rock, TXCentral AC Pre season chrck up.
Eon C. came today and performed the preseason tune up for my House central AC. He was very polite and knowledgeable. Thank you Eon.
Eldar G,
Wall Township, NJClean, kind, & efficient
Julio was prompt and kind with our service request. He had suggestions on what he could do for us and even modified the request which brought down our bill.
Genie L,
Mount Hermon, CAFurnace check up
Edwin was polite and patient with my questions.
Sandra L,
Los Angeles, CAExcellent technician/ company needs work
This is an excellent worker with good work ethics and good people skills. He is the saving grace as my interaction with Sears itself would be a 1 star. They completely errored on having me wait an entire day and had inadvertently cancelled my appointment. After waiting 7 hours, I called and was told Martinez was on his way and they had "talked to him twice ". I was able to get ahold of him and he said I was not on his schedule and had not received any calls. I called the company more than upset, and rescheduled and was told I would be first in the morning. On the next appointment day. I called today and by chance got the same person whom I had been promised that I would be first in the morning and he admitted that he did not have the authority to make a time but just told me that as I was so angry for waiting a day for nothing and he didn't figure I would be able to get ahold of him again. Unbelievable! To end on a positive note, the tech, Martinez, is marvelous.
Gary S,
Seattle, WAVERY GOOD SERVICE
Prompt service and repair. Resolved problem quickly and efficiently.
Danny R,
Sonora, CALee review
He always does a good job, and we appreciate his timeliness.
Denyse G,
Baker City, ORReplace Parts
Alfredo is quite knowledgeable and responsible when it comes to replacing parts.
Olivia R,
Fort Hancock, TXVery nice
This gentleman is very nice. He explained what he was doing and gave me suggestions on how to maintain the machine.
Denise S,
Chino Hills, CATracy tech who serviced my washer
Kind, knowledgeable and efficient. Very thankful for his help.
Colleen L,
Elmira, NY