Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Robersy... Dryer Maintenance
April 16, 2025
Overall rating

Robersy has been here before for other appliances, knowledgeable & professional. There have been NO issues with technicians... making appointments has been a nightmare!! We now have to wait for another technician to come for the washer repair???? Who does the schedules??? We have been trying to get our lawnmower fixed for 2 weeks with no success... can't get an appointment because there is no one in our zip code???? Very frustrating because we know there is a technician....he has worked on our machine for years and STILL works for you. Get back to human representatives with the ability to co-ordinate and stop wasting the time of your customers and your technicians!

Michael D,

Port St Lucie, FL
Riding Mower Maintenance
April 15, 2025
Overall rating

Courteous and efficient spring maintenance for my Craftsman riding mower.

Carol,

Burnsville, MN
Review of service provided by Allan
April 15, 2025
Overall rating

Allan- performed a maintenance/ tune-up on my Craftsman riding lawn mower. Ellen answered all my questions about maintenance on the tractor, taking the time to explain why and how things operated, and was very personable to talk with. I would definitely recommend a friend request Allan for their repair technician for servicing their riding mower. I will definitely request Allan the next time I have my mower serviced by A & E Factory Services. Five stars ⭐️ 👍🏻!

John M,

Hudson, OH
AC unit and heating
April 15, 2025
Overall rating

Very professional and polite answered all my questions I would recommend him to anyone thank you

Kenneth P,

West Memphis, AR
Washer & dryer
April 15, 2025
Overall rating

Excellent service perdón. Very professional and took time to explain everything.

Minerva F,

Brooklyn, NY
Rob
April 15, 2025
Overall rating

See the previous one I submitted for details - Rob was great

Ruth Y,

Greenfield, MA
Rob
April 15, 2025
Overall rating

See the previous one I submitted for details - Rob was great

Ruth Y,

Greenfield, MA
Rob
April 15, 2025
Overall rating

Rob was terrific in helping me straighten out some issues with maintenance dates as a result of the AI scheduling being messed up. He was a great communicator regarding the maintenance he was performing.

Ruth Y,

Greenfield, MA
Very professional.
April 15, 2025
Overall rating

Always had a good experience every time. Always professional and answered all my questions when I had any to ask.

Maryann H,

Mountain Home, ID
Great technician
April 15, 2025
Overall rating

Pleasant and professional. On time and completed inspection timely fashion.

Rita A,

Tucson, AZ