Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Washer
June 28, 2026
Overall rating

Ken is the best: competent, careful, amicable, and always does a very complete job

Stephanie D,

Tucson, AZ
Dryer maintenance
June 27, 2026
Overall rating

Scott G is very thorough and very efficient. He is very professional and proficient and clearly described what needed to be accomplished. Excellent experience with Scott. My only complaint is NOT with Scott. It's with Sears' automated phone system. There is no way to talk to a live person.

Joseph P,

Ellicott City, MD
Cesar
June 27, 2026
Overall rating

Cesar as always a GREAT tech. He always explains and ask if i have any questions before he leaves and will take his time to answer. He has been coming to my home for awhile now to service heat pump and furnace. He is a great asset to your company But to get in contact with Sears is the WORST ever!!!

Denise N,

Germantown, MD
Excellent
June 26, 2026
Overall rating

Our tech gave us great tips for keeping the washer in top operating condition .

Janet C,

Goodyear, AZ
Great Service
June 26, 2026
Overall rating

The tech was polite, thorough, and efficient . He arrived promptly and provided excellent suggestions.

Janet C,

Goodyear, AZ
Dryer
June 26, 2026
Overall rating

Very informative repairman and very knowledgeable in this field of work

Terry T,

Muncie, IN
Great service
June 26, 2026
Overall rating

Great service by Sergio. Very knowledgeable and friendly and thorough.

Laura S,

Burbank, CA
Maintenance on refrigerator.
June 26, 2026
Overall rating

Excellent service. Answered all questions. Knowledgeable. Called when on his way.

Lori L,

Chestertown, MD
Get rid of your AI
June 26, 2026
Overall rating

Ken was great. Your AI system for scheduling is absolutely awful. It messed-up my appointment and then lied about it. You have no way to get to a human being to fix the errors. It is total garbage.

Merrill B,

Macungie, PA
Sears service is the best for all
June 25, 2026
Overall rating

I found Jose to be an extremely conscientious technician. He is very professional and he really cares about pleasing his clients

Charles B,

Covina, CA