Maintain Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
9.2K
Average Rating
4.8/5
Excellent technician/ company needs work
This is an excellent worker with good work ethics and good people skills. He is the saving grace as my interaction with Sears itself would be a 1 star. They completely errored on having me wait an entire day and had inadvertently cancelled my appointment. After waiting 7 hours, I called and was told Martinez was on his way and they had "talked to him twice ". I was able to get ahold of him and he said I was not on his schedule and had not received any calls. I called the company more than upset, and rescheduled and was told I would be first in the morning. On the next appointment day. I called today and by chance got the same person whom I had been promised that I would be first in the morning and he admitted that he did not have the authority to make a time but just told me that as I was so angry for waiting a day for nothing and he didn't figure I would be able to get ahold of him again. Unbelievable! To end on a positive note, the tech, Martinez, is marvelous.
Gary S,
Seattle, WAVERY GOOD SERVICE
Prompt service and repair. Resolved problem quickly and efficiently.
Danny R,
Sonora, CALee review
He always does a good job, and we appreciate his timeliness.
Denyse G,
Baker City, ORReplace Parts
Alfredo is quite knowledgeable and responsible when it comes to replacing parts.
Olivia R,
Fort Hancock, TXVery nice
This gentleman is very nice. He explained what he was doing and gave me suggestions on how to maintain the machine.
Denise S,
Chino Hills, CATracy tech who serviced my washer
Kind, knowledgeable and efficient. Very thankful for his help.
Colleen L,
Elmira, NYThank you Phillip!!
Phillip was excellent!!! What saved your review was him. Your AI scheduling is another story.....thank you Phillip!
Marie B,
Jackson Spgs, NCDishwasher repair by Christopher
Very professional, knew what to do to my dishwasher. Very knowledgeable about all appliances.
Lenora C,
Versailles, MORefrigerator maintenance
Michael was nice, professional and efficient
Laura G,
San Diego, CA?
He did a great job, knows his stuff, he's a keeper
Darlene S,
Cleveland, OH