Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Review of service provided by Allan
April 15, 2025
Overall rating

Allan- performed a maintenance/ tune-up on my Craftsman riding lawn mower. Ellen answered all my questions about maintenance on the tractor, taking the time to explain why and how things operated, and was very personable to talk with. I would definitely recommend a friend request Allan for their repair technician for servicing their riding mower. I will definitely request Allan the next time I have my mower serviced by A & E Factory Services. Five stars ⭐️ 👍🏻!

John M,

Hudson, OH
AC unit and heating
April 15, 2025
Overall rating

Very professional and polite answered all my questions I would recommend him to anyone thank you

Kenneth P,

West Memphis, AR
Washer & dryer
April 15, 2025
Overall rating

Excellent service perdón. Very professional and took time to explain everything.

Minerva F,

Brooklyn, NY
Rob
April 15, 2025
Overall rating

See the previous one I submitted for details - Rob was great

Ruth Y,

Greenfield, MA
Rob
April 15, 2025
Overall rating

See the previous one I submitted for details - Rob was great

Ruth Y,

Greenfield, MA
Rob
April 15, 2025
Overall rating

Rob was terrific in helping me straighten out some issues with maintenance dates as a result of the AI scheduling being messed up. He was a great communicator regarding the maintenance he was performing.

Ruth Y,

Greenfield, MA
Very professional.
April 15, 2025
Overall rating

Always had a good experience every time. Always professional and answered all my questions when I had any to ask.

Maryann H,

Mountain Home, ID
Great technician
April 15, 2025
Overall rating

Pleasant and professional. On time and completed inspection timely fashion.

Rita A,

Tucson, AZ
Preventive Maintenance
April 15, 2025
Overall rating

Daniel came to my home and helped make sure the dryer was working to it's fullest extent. Did a much better job than all the previous techs (or tech) that I've had in the past 4 months with my washer machine that a&e and sears don't seem to want to fix for me. It was very refreshing to speak with someone who actually did their job.

Roy B,

Lovettsville, VA
Top notch service
April 15, 2025
Overall rating

Sergio provided friendly, professional, top notch service. He did a great anf thorough job of servicing our AC, readying it for our hot summer.

Michael L,

Lancaster, CA