Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Washer and Dryer Service
May 15, 2025
Overall rating

Charles provided exceptional service, neat, on time and very professional

Kenneth P,

Rochester Hills, MI
Washer/dryer
May 15, 2025
Overall rating

Very professional and helpful! He was on time and very thorough.

Jeanne O,

Tallahassee, FL
Great service
May 15, 2025
Overall rating

Really impressed with his professionalism and knowledge. I appreciate his assistance.

Debra LC,

TX
I don't know what you mean by review title!
May 14, 2025
Overall rating

Blair H did an excellent job. The review rating above is for him. I cannot say the anything good about the communication from your company. For several days I received text messages saying I had not confirmed my appointment. Each time I replied with a 1 which you asked for to confirm. The next day I got the same texts and replied again. When I tried to call to find out what the problem was, the choice you gave me did not include anything that helped. When a human being finally answered after I had clicked every number on the screen they told me I didn't have the appointments I thought I had.

Helen T,

New Bethlehem, PA
Helpfully technician
May 14, 2025
Overall rating

James arrived on time and diagnosed the appliance problems. He explained what needed to be done.

Bill S,

Ferndale, WA
Repair Air Conditioner
May 14, 2025
Overall rating

He did an excellent job. But I do not understand why it is always 4:59 when they come to my house.

Elcie L,

Chicago, IL
service on LG Washer and DRyer
May 14, 2025
Overall rating

Rocky was very through in checking my washer and dryer. Very courteous as well.

Pat H,

Colville, WA
Clean Dryer!
May 14, 2025
Overall rating

Sears Technician Jacob reattached vent, cleaned the vent and filter. He followed company requirements completely as he answered my question about why? That is a + in today's world!

Vivian C,

Montgomery, AL
I don't know what you mean by review title!
May 14, 2025
Overall rating

Blair did an excellent job. He was personable and efficient. He also was able to tighten a screw that had caused a problem that previous technicians had not done. They just said I must have too much weight on the door of the refrigerator when the problem was really a loose screw.

Helen T,

New Bethlehem, PA
Great
May 14, 2025
Overall rating

He was pleasant and very helpful and informative

Adela F,

Gainesville, FL