Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.2K


Average Rating

4.8/5

Best appliance repairman!
June 26, 2025
Overall rating

Brent promptly arrived and started diagnosing the areas of my concerns. I was appreciative of his knowledge to identify the problem and fix it. Thank you!

Domino's H,

Indiana, OK
Xer is a great technician
June 25, 2025
Overall rating

A very knowledgeable and intelligent man who understands the technology of the appliance repair process and accurately diagnosed our appliance repair needs and then undertook the process quickly and efficiently. This has been a very positive experience .

William B,

Sacramento, CA
Very professional and trustworthy
June 25, 2025
Overall rating

Explain effectively and through. Great communication skills and reliable. Excellent service.

Keith C,

Matteson, IL
Freezer inspection by James
June 25, 2025
Overall rating

James was very knowledgable and competent. He was courteous and friendly. He was a very positive and we certainly appreciated him. He was very up beat and positive. He could be a great example for new or younger techs to follow this methods. Now, if you could get the person who took the order to follow the same principals, you would have a good team.

Patrick M,

Las Vegas, NV
Sears' Maintenance Agreement appointment!
June 24, 2025
Overall rating

I was so pleased with the results of this whole appointment! There was no comparison to the difficult time I had just trying to get my refrigerator's yearly checkup last year. For two days, last year I was promised that someone would get here. For both times no one showed. I then found there was no one in this area that could do the work. I then had to call Sears again and each time it was unbelievable the minutes I lost waiting to talk to a human. One night I got luckily and a gentleman answered the phone. He apologized about the whole mess and told me what I needed to do. I had to find someone on my own that could run through my refrigerator, pay him and then in turn Sears would pay me. It was like a circus without any goodies.

Rosemarie J,

Lebanon, OR
?
June 24, 2025
Overall rating

Pat was great and extremely helpful. Showed me how to use my appliances in a safer way too. Very knowledgeable with years of experience obviously. Thanks Sears!

Nancy E,

Bandon, OR
Great
June 24, 2025
Overall rating

Great service, very friendly and professional. Showed up when they said they would. No complaints

Melissa E,

Goodyear, AZ
Rev
June 24, 2025
Overall rating

Excellent service. Prompt well done. Will use again. Recommend highly.

Carl F,

Grass Valley, CA
Thorough
June 24, 2025
Overall rating

Edwin and his trainee, Reid, were friendly, knew what they were doing, and took pride in doing a thorough job of performing maintenance on my refrigerator.

Susan Y,

Aiea, HI
service
June 23, 2025
Overall rating

Always appreciate his expertise & friendliness in completing the job.

Lori M,

Kaneohe, HI