Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Delivering the Best
September 19, 2025
Overall rating

Madjd provided excellent customer service, was very personable and made some good suggestions about future service needs. I certainly will continue to look to Sears Home Services for my appliance servicing.

Stephen M,

Reston, VA
great repair
September 18, 2025
Overall rating

Conrad was so helpful to explain the Sears protocol in service, with the diagnostic and what part that needs to replaced and final check to make sure the dryer is fully functional. He also went through the service warranty that I liked and decided to add.

Brigido V,

Gold River, CA
Preventive Maintenance Inspection
September 18, 2025
Overall rating

Roman showed up on time as promised and went to work. Roman did a great job, had a great personality, and was very thorough with his process of cleaning coils and inspection. I would give him a rating of more than 5 stars if possible.

William H,

Missouri City, TX
Very professional
September 18, 2025
Overall rating

5 star - excellent and courteous service. Prompt and efficient

Linda J,

New York, NY
Dryer repair
September 18, 2025
Overall rating

Jeremy was professional and did a great job. I was very satisfied.

Lillian B,

North Prince George, VA
Great Job
September 17, 2025
Overall rating

Mr. Ricard was very professional and he started the washer to hear what it did. Then he asked me what was wrong with it. I told him that this is the annual maintenance agreement that I have with Sears. But I did tell him to look at the mechanism where the Downy goes and I asked him why it was bobbing around instead of been steady and he told that it needed to be screwed down, but he did not have his equipment to screw it down. Something to do that his equipment was not working. But everything was fine, other than that, I signed and he left.

Alan S,

Oxon Hill, MD
Gary A
September 17, 2025
Overall rating

Jose did a great job of communicating the problem, how he was going to repair our HVAC unit and completed in great time. He flushed our drain lines and checked filters in both units. All in all a great experience and job well done!

Elaine A,

New Braunfels, TX
Snow blower repair
September 17, 2025
Overall rating

Daniel was very experienced and knowledgeable. He was prompt and polite. He Diagnosed our problem,however our machine is 14 years old so we decided to purchase a new one.

John G,

Wallingford, CT
Furnace maintenance
September 17, 2025
Overall rating

Technician, Vance, called before arriving. I appreciate that. He was friendly, cordial and knowledgeable.

Marylou C,

Meadows Place, TX
Tried and True
September 17, 2025
Overall rating

Mike is friendly, knowledgeable and professional, does his work well and is a pleasant visitor in the home. Thank you for jobs well done.

Candice F,

Kingman, AZ