Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.5K


Average Rating

4.8/5

Outstanding Customer Service
October 14, 2025
Overall rating

I want to highly commend Patrick, the Technician (ID # 0755033) who came out to service my washer and ended up cleaning out the lint filter on my dryer. Patrick was neat, meticulous, efficient and professional in his approach but equally he was helpful and pleasant.  His customer service was outstanding and I would happy to recommend him.  Patrick is a credit to your company and should be recognized for his outstanding customer service!

Patricia T,

Ventura, CA
Snow blower tune up
October 14, 2025
Overall rating

Excellent service by Stephen as always very prompt and detailed in the work

Jim S,

Andover, MA
Heat Check
October 14, 2025
Overall rating

I was very please with Barry's knowledge,and experience in servicing my unit. He also did a very good job of explaining what services he did and what I maintenance I need to keep my unit running good.

Masceo D,

Raleigh, NC
Professional guy
October 13, 2025
Overall rating

Jacob was great in explaining what's going on with the heater, answered all questions. What's good he was not selling me stuff unlike others that tries to sell. Good job Jacob

Zenaida D,

Rio Vista, CA
Preventative maintainance
October 11, 2025
Overall rating

Jonathan kept us updated on arrival,did the preventative maintainance in a timely manner, and gave us a report on our dishwasher,fridge, & dryer.

Diane D,

Durham, NC
Maytag Washer!
October 11, 2025
Overall rating

Jorge was pleasant, friendly and professional as well as knowledgeable. He told us what we needed and showed us why we needed a new part. Thank you Jorge for trying to help!

Lori F,

Stoneville, NC
Washing machine fix.
October 10, 2025
Overall rating

As always, Keith is friendly and efficient. The repair was done quick and he explained and showed me what part had failed. He has been here on more than one occasion for preventative or repair visits. He is a pleasure to talk to and I appreciate his honesty and friendliness. I hope all your techs are like him.

Danny&aura K,

Elk Grove, CA
Refrigerator repair
October 10, 2025
Overall rating

Taj is very nice and he has been to our home before for service. I was glad he was the technician that was assigned. He knows what he's doing and always friendly. He's an asset to your company.

Danny&aura K,

Elk Grove, CA
Review
October 10, 2025
Overall rating

Hector is very nice and very thorough. He also takes the time to explain everything that he is doing.

Cathy G,

Port Orange, FL
Service maintenance for refrigerator
October 10, 2025
Overall rating

Excellent customer service. Knowledgeable, Timely. Appreciated recommendations. Will definitely utilize the service as needed. Thank you, Joanna!

Linda F,

Reno, NV