Maintain Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

9.7K


Average Rating

4.8/5

Great service, Sergio!
October 08, 2026
Overall rating

Great customer experience today! Sergio did a tune-up check on my furnace in preparation for winter. He was professional, knowledgeable, friendly, courteous, answered my questions clearly, & explained what he was doing & what I could do to help my furnace run best. I learned several good tips & ideas for the future if my furnace stops working & what to do first before calling for service. Really appreciate Sergio's help & expertise to learn more. He represented Sears Home Services very well as a tech pro. I'd give him a 10-star rating if that was an option! Thank you Sergio!

Kathy L,

Lakewood, CO
A/C unit
October 08, 2026
Overall rating

Very helpful, knowledgeable and professional. He has been to my house twice .

Mary C,

Miami, FL
Heating and a/c
October 08, 2026
Overall rating

Everything went well in servicing my unit did a good job

Michael S,

Toms River, NJ
Furnace maintenance check
October 08, 2026
Overall rating

Both Rafael and Marshall who finished the job were great. Marshall has come before and is very and professional as well as friendly.

Dolores A,

Lansing, IL
Great Service
October 08, 2026
Overall rating

Otis is Awesome and we appreciate all of his experience 😎

Amy H,

Bedford, IN
Furnace checkup
October 08, 2026
Overall rating

Ben was friendly and knowledgeable and did a good job.

Steve F,

Nampa, ID
Good service
October 08, 2026
Overall rating

Michael was knowledgeable and efficient. He found the problem, did all he could to solve it but parts were no longer available for this older model dishwasher

Judy S,

Salinas, CA
Washer
October 08, 2026
Overall rating

Charles was excellent!!! Gave me a lot of good info. For taking care of my washer. VERY HELPFUL AND POLITE!! Thank you for sending him.

Richard& C,

Boston, NY
AC Repair
October 08, 2026
Overall rating

Richard was very sociable and explained everything clearly and concisely in layman's terms. He was knowledgeable and cleaned up when he finished working. An exceptional technician who is a credit as a representative of Sears. He went the extra mile to assist in negotiating the steps in renewing the contract. Five plus star rating!

Keith C,

Port St Lucie, FL
Great Job
October 08, 2026
Overall rating

Hector was great in providing Sears Service. He serviced 4 appliances and sent pictures of he services he performed. Thank you so much for your professionalism and expertise.

Rebecca B,

Oviedo, FL