What if an appliance covered by my Sears Protect plan is unrepairable?

If an appliance or system covered by Sears Protect is unrepairable, Sears replaces it.

There are dollar amount limits for repairs and replacements.

Appliance repairs and replacements are limited to:

  • $3,500 per product.
  • An aggregate limit of $12,000.

See the plan documents for more details.

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Resources

White top-load washing machine in bright modern laundry room with wooden shelving, folded towels, and natural window light

Learn how to repair a Kenmore washer with step-by-step fixes for common issues like leaks, no spin, and error codes. DIY tips plus when to call a pro.

What’s the difference between MERV, MPR and FPR air filter ratings?

Understanding the various AC air filter ratings helps you determine which type of filter is right for your home.

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Discover what the Seasonal Energy Efficiency Ratio (SEER) is and why it's crucial for assessing air conditioner efficiency.

Adopt Eco-Friendly Appliance Practices for Earth Day and Beyond

Learn about the top 5 benefits of ENERGY STAR appliances. Enjoy energy savings, increased efficiency, and a greener home with these eco-friendly appliances.

Glossary Terms

The drum is the core part of the washer that holds your laundry and enables the cleaning process through rotation, agitation, and rinsing.

The 608 Certification, mandated by the Environmental Protection Agency (EPA), is required for HVAC technicians to legally handle refrigerants. It ensures technicians understand refrigerant types, environmental impact, and proper handling techniques.

A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.

A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.

Recent Appliance Symptoms

When your Payne central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your ICP central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Heil central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Carrier central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Comfortmaker central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.

When your Ruud central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.