8020 Mall Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great Technician
Miguel was great. He arrived on time and diagnosed the problem. Would definitely recommend him and Sears.
Brad O, Loganville, GA
Professional
Appreciated the professional and courteous technician. He was very knowledgeable on our appliance and fixed it right after he got the parts that were delivered directly to our home. They were aware when they got delivered and actually rescheduled our appt 2 days earlier.
Mishelle K, Loganville, GA
Did a great job
He did a great job
Tony T, Lithonia, GA
Good Service
Josh was timely and professional! He kept the area cleaned and neat!
Sabrina G, Covington, GA
Excellent job
Professional and clean
Anthony J, Decatur, GA
Quality service you can trust!
Sears brings a different level of commitment and professionalism that's unmatched! Our washer needed first aid in the worst way, but our tech Josh quickly diagnosed the problem and ordered parts with tracking info attached. Once parts arrived, same tech Josh came back to complete the job! This is what I expect from Sears and they did not disappoint.
Anonymous, GA
Honest and friendly
Provided the bad news that my washer had seen better days and that restoration would/could not be cost effective. Advised where to look for a new washer. I appreciated his friendliness and honest feedback.
Lee Rowley, Stone Mountain, GA
Honest and follows through
UNLiKE Sears and my home warranty company, Cordaryl listens and responds intelligently. He initially came out and said a senior specifically trained tech would need to do this job. Do you think HIS Company Sears or my Home Warranty company listened? Nope, sent him out again! He called and warned me and then said he would in fact be following up with both of the companies so I could finally get the A/C unit fixed by an expert that Home Warranty put in and can't seem to get it right! Thanks Cordarly for being an upstanding guy. Hopefully, this time it will work!
NC, Ola, GA
Dryer repair
Eli was very professional and made sure I knew what to expect from the new parts.
Faye C, Decatur, GA
Exceptional Service
Lan was knowledgeable, very professional. He took the time to explained the problem in great detail. I was very plesed with the service I received. Lan gets a 10/10 for his Exceptional Service.
Michelle H, Lithonia, GA
