JennAir Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Technician very knowledgeable go straight to the problem. Keep work area clean very impressive.
Matthew L, Memphis, TN
Superb
Quick and accurate analysis, extremely happy with the results. Thank you!
Daniel G, Gaithersburg, MD
Great work
Independently assessed situation to get right parts and seemingly fix the door issue. Hoping the temperature holds better now!
Nicole S, Guilford, CT
Super repair technician
Chad successfully repaired our 1987 cooktop burner. He is professional and personable.
Robert S, Madison, CT
Repair visit
Kim was very thorough in his explanation of services. Choice Warranty recommended a settlement for a new appliance, but due to the limited payout, I declined the amount offered for a new stove and I'm waiting to hear back from Choice Home Warranty.
Eldora Williams, Florence, SC
Dishwasher Repair
Great service by the Tec when the parts came. Terrible communication from the company. It took 88 days to get parts and we were never told what was happening or when we could see results! We called and asked and were given the run around ever time " their working on getting parts". Could not use the Dishwasher for 3 months 88 days. I think the contract over the years more than paid for a new Dishwasher! Not renewing it ever again!
Allen Z, Michigan City, IN
very knowledgeable
Jamew was very pleasant and knowledgeable. i am very glad he fixed my oven
John D, Bloomfield, MI
2nd oven repair attempt
John came for the 2nd time and was very pleasant and as helpful as he could be considering the initial parts had been sitting at my house for 3 weeks (no fault of his of course). He and a partner replaced one circuit board but it unfortunately did not solve the problem because the main part has been back- ordered for over a month. John was great but not happy with the overall Sears experience.
Matt F, Westfield, NJ
Stovetop switch repair
We had Sears come out and Joanna was able to determine the problem right away. She went to get the part from Reno and came right back. She repaired the switch. She was amazing! Very friendly and professional!
Don A, Verdi, NV
Jennair Oven Repair
Bernardo was very professional, and he got the job done quickly. He was the excellent technician I was expecting
Michael L, Sun Valley, CA