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  1. Repair

Dryer drum roller replacement

Common reasons your dryer drum roller replacement

The most common reasons your dryer needs drum roller replacement are a worn drum support roller, broken drum belt or a worn drum bearing.

  • 54%

    54% of the time it's the
    Drum Support Roller

  • 16%

    16% of the time it's the
    Drum Belt

  • 15%

    15% of the time it's the
    Drum Bearing

  • 15%

    15% of the time it's the
    Something else

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    Common dryer repair parts you may need

    Replacing one of these dryer parts may fix your problem.

    Drum Support Roller Replacement

    When the drum support roller wears down, your dryer may start producing noises like clunks or metallic grinding sounds. Clunks occur when the roller wheel flattens, causing the drum to hit flat spots on the wheel during rotation. Additionally, if the worn roller fails to stabilize the drum during rotation, you might hear grinding noises as the drum rubs against metal in the cabinet. If your dryer is making unusual noises, it's advisable to schedule a service appointment and have a Sears Home Services Repair Expert inspect and repair the dryer.


    Drum Belt Replacement

    When a drum roller wears out in your dryer, it's essential to inspect the condition of the drum belt. A worn drum belt can increase pressure on the drum roller, leading to premature wear. The drum belt should fit snugly around the dryer drum, with the idler pulley providing tension to keep it tight and ensure proper drum rotation. Over time, the belt may stretch and become loose, resulting in drum vibration and improper spinning. If your dryer isn't spinning correctly, it's advisable to have a Sears Home Services Technician inspect and repair the dryer.

    Drum Bearing Replacement

    If you find that the drum roller needs replacement in your dryer, it's important to inspect for signs of a worn drum bearing. A worn drum bearing can place additional stress on the drum roller, leading to premature failure. The drum bearing is responsible for ensuring smooth rotation of the drum when functioning correctly. However, when the drum bearing wears out, the drum may not spin smoothly, causing increased pressure on the roller and hastening its failure. To address this issue, it's recommended to have a Sears Home Services Technician replace both the drum bearing and drum roller when the drum isn't spinning smoothly.

    What to expect when you experience a dryer drum roller replacement issue

    How to fix a drum roller problem in a dryer

    Addressing most drum roller issues typically entails replacing either the drum support roller, drum belt, or drum bearing. However, due to various potential causes, conducting a comprehensive diagnosis is crucial for resolving the problem effectively. Obtaining an accurate diagnosis is essential for determining the extent of the repair required.

    Sears Home Services offers recommendations for a dryer drum roller replacement

    When your dryer requires drum roller replacement, there could be several underlying reasons. To prevent unnecessary part replacements, we suggest enlisting the expertise of a Sears Home Services professional to conduct diagnostic tests and pinpoint the root cause of the issue. Our technicians possess extensive experience in diagnosing various types of dryer malfunctions.

    What to look for with a dryer drum roller replacement diagnosis

    Identifying issues with modern appliances can be challenging without the right knowledge and training. Attempting to fix your dryer problem without proper diagnostic techniques often leads to replacing parts based on guesswork. Appliances, particularly those developed in the last decade, have become highly sophisticated, with electronic components that are hard to assess. DIY repairs on newer appliance models are getting more complicated.

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    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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