7885 Eastern Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service. Rapid turnaround time.
One of the most pleasant experiences I have had with Sears Service. I called about service on our dryer which was under a Sears service contract. A service technician was available the next day. John called when he was on his way. He was professional, complete, and courteous. A real pleasure to work with and a positive reflection of the company. I appreciate the prompt attention and repair of our appliance.
Ann G, Baltimore, MD
Great Exoerience
The technician was very courteous, professional and informative. He respected my house and was able to diagnose the issue and identify the cause without problem. He provided insight into how the issue could be resolved.
Ernest M, Baltimore, MD
Washing machine
Scott , gets the job done right, I want only Scott to come to my house .Excellent employee, knows his job .
Jacqueline P, Baltimore, MD
Dryer panel repair
It was a simple fix of a loose screw. It took me longer to book the appointment than to fix it.
Susan C, Essex, MD
Excellent technician
Paul was so friendly, very knowledgeable and extremely helpful. He explained what needed to be done and fixed my washer in less than 10 minutes. Paul was simply amazing.
Chris J, Baltimore, MD
Dryer Repair
Very prompt and professional! A pleasure to work with.
Paul R, Baltimore, MD
Water Break
Fantastic Technician… ongoing issues with my water line connection. My tech showed up, evaluated the appliance, ordered parts and a few days later, installation and back up to having filtered water and Ice. Thank you.
Jennifer M, Baltimore, MD
Great Work!
The technician called when he was on his way and arrived sooner than the estimated time. He was fast and explained the process as he worked. Very polite and professional. Thank you Morgan
Regina P, Baltimore, MD
Professional and knowledgeable
John was knowledgeable to the point where he realized the 1st tech made the wrong diagnosis and he was able to quickly rectify that. Once the proper part arrived and after the company caused multiple scheduling issues he finally came and completed the work with a positive and professional attitude. This was much appreciated especially after so many issues with the company and the lack of being able to speak to a person. I doubt I will use Sears again since there is no way to rectify the trouble they caused me since the people I can reach after much effort on my part still had no power to make amends. If were to use their services again it would only be because of John.
Alex R, Baltimore, MD
Very fast it works
Very nice on time and it works.had everything he needed to get the done
Katherine H, Baltimore, MD
