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  1. Repair
  2. Samsung

Samsung freezer stopped working

Common reasons your Samsung freezer stopped working

The most common reasons your Samsung freezer stopped working are a failed compressor, bad evaporator or an old water filter.

  • 37%

    37% of the time it's the
    Compressor

  • 18%

    18% of the time it's the
    Evaporator

  • 12%

    12% of the time it's the
    Water Filter

  • 33%

    33% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung freezer

    Compressor Replacement

    If your freezer stops working, a failed compressor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turns absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor fails, the freezer won’t cool at all. Because the EPA regulates the handling and disposal of all refrigerants, you’ll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we’ll send a certified technician to your home to fix your freezer.


    Evaporator Replacement

    A bad evaporator can cause your freezer to stop working. The evaporator cools the air inside the freezer. When the evaporator leaks all of the refrigerant out of the sealed system, the freezer won’t cool at all. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Because the EPA regulates the handling and disposal of all refrigerants, a certified service technician is required to perform the repair. When your freezer won’t cool at all, have a Sears Home Services Technician visit your home and fix the problem.

    Water Filter Replacement

    Using an old water filter in a freezer can lead to a reduction in water to the ice maker and water dispenser, if present. Over time, the filter's capacity to effectively remove impurities diminishes, causing a decrease in the water flow rate. An insufficient supply of water to the ice maker will prevent it from working properly, and you may also notice a decline in the quality of the ice and dispensed water. An old water filter may no longer effectively remove contaminants, potentially altering the taste or odor of the dispensed water, especially if the filter has been in use beyond its recommended lifespan, typically 6 months.

    What to expect when you experience a Samsung freezer stopped working issue

    How is the stopped working problem fixed?

    Correcting most stopped working problems usually involves replacing the compressor, evaporator or water filter. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that has stopped working

    When the freezer has stopped working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer stopped working diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Fridge repair.

    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


    Lisa M, Sahuarita, AZ

    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


    Lynwood L, Dayton, TX

    Additional resources to help you fix your Samsung freezer

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    5 Easy Kitchen Makeover Ideas

    As the holidays loom, take a look around your kitchen. You know it’s the place everyone is going to congregate, whether you’re hosting family for Thanksgiving or throwing a holiday party for friends.

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    How do I defrost my freezer?

    While most upright freezers have automatic defrost systems that prevent frost buildup continuously, many chest freezers need to be manually defrosted when ¼ to ½ inch of frost builds up inside the freezer.

    freezer-blog-image-78.jpg
    10 Cool Refrigerator Innovations

    If you thought in-door ice makers were fancy, you ain’t seen nothin’ yet. From French doors to antimicrobial drawers, here’s a look at the latest and greatest fridge features.

    Additional possible Samsung freezer symptoms you may experience

    • Samsung freezer display not working
    • Samsung freezer door not closing
    • Samsung freezer fan not working
    • Samsung freezer leaking
    • Samsung freezer leaking water
    • Samsung freezer light not working
    • Samsung freezer not cooling
    • Samsung freezer not working
    • Samsung freezer won’t make ice