Washer repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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21–30 of 29929 Reviews
  1. Gary was outstanding - very knowledgeable and helpful.

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    Gary, the service technician was outstanding - it was great to have his service and expertise.
    ST CLR SHORES, MI
    September 15, 2020
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    HI KERRY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on September 16, 2020
  2. great

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    works well
    ALBUQUERQUE, NM
    September 15, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on September 15, 2020
  3. Definitely expensive

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    Debating between repair and purchase was difficult due to 400 repair costs for a 65 part!!!! Hope I made the right choice
    MILTON, NY
    September 15, 2020
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    HI CATHY , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    cs offline on September 16, 2020
  4. excellent service, but the price was too high

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    ok with my wife
    TRUJILLO ALTO, PR
    September 14, 2020
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    Hello Jose, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on September 15, 2020
  5. Worst service ever

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    My washer still hasn’t been repaired. I keep calling the company YOU use u to o come back and fix it and five weeks later they still don’t have the parts. They are extremely rude too. I won’t use Sears again.
    SANTA MONICA, CA
    September 14, 2020
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    Hello Delreta, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. As per our records we see that the status is complete for Service Order # 7108-44761820 Parts are Installed we request you contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
    CS OFFLINE on September 15, 2020
  6. Excellent preventive maintenance service

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    Preventive maintenance service provided normal maintenancce service of cleaning, checking and maintaining. No problems found, which gives peace of mind.
    ANAHEIM, CA
    September 14, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on September 15, 2020
  7. repair man was very helpful

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    first time I used this and was satisfied
    NORTH AUGUSTA, SC
    September 14, 2020
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    HI LEONARD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on September 15, 2020
  8. awesome service

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    always great people always great people
    CHESAPEAKE, VA
    September 14, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on September 15, 2020
  9. Great service on washer

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    The tech was quick and knew what he was doing.
    MILFORD, MA
    September 14, 2020
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    Hello Craig, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS OFFLINE on September 15, 2020
  10. Great experience

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    Technician was knowledgeable and efficient.
    BELLE ISLE, FL
    September 14, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on September 15, 2020