Washer repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 24405 Reviews
  1. Overall rating

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    March 13, 2019
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  2. Poor Service

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    The last three technicians have not shown up. Two were no-shows and the last one called from outside my house and said that he could not come in because he could not find a parking space, even though I offered him a spot in my buildings driveway (which we do often for repair trucks/vans) and there is also Public parking lot about 300-350 feet from my building.
    INGLEWOOD, CA
    March 02, 2019
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    We're sorry that you had an issue with the technicians. We have sent you a separate email requesting additional information.
    SHS Social Care Team on March 05, 2019
  3. Ridiculous service!

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    This is my second call to Sears - the first time he could not fix it so I had to call back and request a different repair person. They sent the same one. He shows up on the wrong day and again can't fix it. When I complain they tell me they are sorry. Why am I paying for this service???? I am no longer.
    WEST PALM BCH, FL
    February 22, 2019
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    We're sorry that you have had a bad experience with us. We have sent you a separate email requesting additional information.
    SHS Social Care Team on February 27, 2019
  4. Well done and great service

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    I am so glad I called and made the appointment and very glad with the service.
    CRANSTON, RI
    February 07, 2019
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  5. Overall rating

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    February 04, 2019
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  6. Great Service

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    I’ve used them before . Never fail awesome service
    WOODRIDGE, IL
    February 03, 2019
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  7. Repairman knowledgeable about washer/dryer

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    We learned a lot about the care and maintenance of the washer/dryer.
    NEW WINDSOR, NY
    February 01, 2019
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  8. He as excellent.

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    Showed me extra on the machine that I wasn't aware of.
    HEREFORD, AZ
    January 31, 2019
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  9. Great service.

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    Would like to renew my warranty for my washing machine.
    CHANDLER, AZ
    January 30, 2019
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  10. Overall rating

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    January 30, 2019
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