Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
161.2K
Average Rating
4.8/5
Service leaking refrigerator
Service provided by Matthew was excellent-courteous, focused on solving problem, polite. However, It took approximately 3 weeks to receive service which may have been due to Sears or American Home Shield--not sure which. Service was promised on two occasions prior to the tech actually showing up. No reason given for no-shows.
Elizabeth T,
Tuscaloosa, ALDefrost the refrigerator
All adequate still unhappy with my loss of food over the last couple of months. I had a Sears service that he came told me it was not frozen bad and just left. In that I tried that it could help with the religious Shabbos Keeper. I could not defrost because my kids could not get free water?? Well had to reconnect the defrost unit so I could not repair so I had it done with his help. Thanks for your help
Ryan D,
Pacifica, CARan a bit late
Jesus was great once he got here and came inside. He called me & said he was about 30 minutes away, a bit more than an hour later he got here but sat in his van eating for 10 minutes before he ever came inside. Once he started working on my dishwasher he was great.
Randy B,
Odessa, TXWasher repair/inspection
I actually didn't meet David.My tenant was there when David arrived. However my tenant was very pleased with his professionalism. David and spoke afterwards and I also agree when my tenants assessment! Thank you Sears
Terry P,
New London, CTRepair installed
Repair installed. Would like technician to please come back and screw the dishwasher into place. When dishwasher door is opened the dishwasher falls forward.
Charles H,
Lake St Louis, MOFix ice maker
It was very nice. And professional. He explained what he did.
Michelle C,
Indianapolis, INFriendly tech
Tech was kind, attentive, and showed confidence in understanding the issue.
Marianne H,
Algonquin, ILIce Maker problem
I was told that the icemaker freezes up and I need to get in there and clean it out so the water does not overflow and make the icemaker make loud cracking sounds. I thought that was part of the service agreement I paid hundreds of dollars for so that the repair person can come out and service my refer! Suamys was polite and worked fast. He made sure to protect the floor and clean up afterwards. Nice guy.
George M,
Pittsboro, NC10/04/2023
Knowledgeable technician. AH! They want ten words so here are twelve words.
Mary S,
Keeseville, NYGreat customer service
Salvador was very courtesy and professional he explained and showed what was wrong with my refrigerator as well.
Eugene I,
Soledad, CA