Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service tech
Very knowledgeable Very professional and on time Great guy to work with
Melanie G, Rockport, TX
Service
Jonathan, the technician did a quick and efficient job with the reparation of the refrigerator. However, I also have an upright freezer that is supposed to be repaired. I received the parts already. I have tried to contact someone in Sears repair to let them know, but all I get is the automated system that tells me I have an appointment on April 8th. That date has already passed and I'm still waiting for someone to install the parts. I've tried various times to speak to a human, but all I get it the system that is not helpful.
Samuel C, Canovanas, PR
Owner
Mr Abdul was Very professional man and kind we happy with his service.
Antonio R, Hyattsville, MD
Clothes dryer
Ben was awesome! He was on time and fixed the problem quickly!
Harold P, Myrtle Beach, SC
Quick and efficient service
The servicemen was very quick in identifying the probkem and recommending a solution. Overall, I am very pleased with the service.
YMM, Spring Hill, FL
Best Service and Diagnosis
I've had several service calls in almost 3 years. Trying to fix my ice Maker on. My refrigerator purchased that Sears . The technicians came and went ordered. I'm sure several thousand dollars worth of parts and could never fix the issue period the new company sears contracted to comma what's the best. They were able to diagnose the Problem in the first visit. They ordered the part, came back to install, And the ice maker worked, the first time in almost three years. I am very grateful. The new contracted company was able to solve the problem. if Sears had contracted to them in the first place, it would not have taken 3 years to fix the issue.
Anthony S, Seattle, WA
Excellent service
very efficient and explained everything well. very quick and had the correct parts with him
Sandra C, Gatesville, TX
Ice maker ( repair ) replacement
Niles rovided excellent evaluation of the problem and correction to the issue to have the refrigerator making ice again
Ron D, Houston, TX
Refrigerator
Appreciate the professional, courtesy, kindness from your service representative Lew snd would love to have him again if needed for any service! Thank you
Joan B, Star, ID
Dish washer
Very knowledgeable and helpful person
Satish C, Gig Harbor, WA
