Repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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107991–108000 of 114114 Reviews
  1. Great service

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    Your customer service representative was great and very helpful she answered all my question and ordered the parts I would need. Your service repairman was professional and efficient.
    AZUSA, CA
    August 23, 2015
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  2. Overall rating

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    August 23, 2015
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  3. Consumer Beware

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    Communicated on line via chat with tech. I explained the problem, I had no power to the control panel. I asked if I could fix it my self. The tech said no I needed a service call at $55.00. Appointment made for between 8:00 am noon. I said OK. Repair tech showed up at 11:40. Came in and asked a bunch of questions never asked in chat. Asked" is power on a switch on the wall?" I said I did not remember there being a switch. He states "in home of this age they often placed a switch for power to the dishwasher on the wall" reached over flicked switch. Dishwasher worked! Ended up being charged $ 100 ,almost double the quote, for flipping a switch the on line chat tech never even suggested!
    OLMSTED TWP, OH
    August 23, 2015
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  4. Great service

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    I have never had a bad experience with Sears home repair.
    SHEPHERD, TX
    August 23, 2015
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  5. Overall rating

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    August 23, 2015
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  6. Worst service I have ever had!

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    I can't get my Samsung refrigerator repaired. This is the third service call in one month. Each time a different part needs to be replaced. When the tech opened the package, a part was missing. Now I have to wait another week for him to replace the defective parts.
    CHICO, CA
    August 22, 2015
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  7. Great Service

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    Our Air was out and they took care of it right away.
    COLLINSVILLE, OK
    August 22, 2015
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  8. Needs work

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    Normally Sears repair service calls if he is going to be late, I didn't receive any call and I had to go through the whole system to find out when I should expect the repairman (actually I called twice after waiting at home the entire afternoon
    NEWARK, CA
    August 22, 2015
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  9. Great Service

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    I have good luck with Sears when using the service number that connects to the USA.
    SAINT CHARLES, MO
    August 22, 2015
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  10. Sears Survey Response

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    Technician arrived 45 mins late. Sears customer service desk did poor job in scheduling.
    PENSACOLA, FL
    August 22, 2015
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