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LG Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (7,470 reviews)
Service Technician
March 27, 2024
Overall rating

Albert was very pleasant and helpful. He explained what he was doing and provided helpful hints

Miles Hasegawa, Hilo, HI

Professional
March 26, 2024
Overall rating

Tech guy was honest and professional. Explained the issue in details and provides a solution of the best option

Rodney R, Ellenwood, GA

Dishwasher
March 26, 2024
Overall rating

I filled one out on my phone but Brian deserves to be recognized. He is the only technician who has come to work on my dishwasher who actually listened to what I told him about the appliance. Four different techs in 2 years were unable to find a problem even though it leaked and sometimes all over the floor. I quit using because of smell. Brian actually pulled out of cabinet and looked for problem, Took 10 min to find problem even though not the problem he continued looking and it is working with no standing water the smell was bad but 2 bottles cleaner fixed that problem. Thank you for sending someone who actually wants to fix the problem, not like other before him. Thank you Brian

Dora N, Somerton, AZ

Quick/Reliable Service
March 26, 2024
Overall rating

Ethmane called ahead to confirm the refrigerator's model number and possible problem to confirm he had the part on his truck, prior to arriving. Was also contacted via text message and kept up to date on his arrival. Replaced the ice maker is 20 minutes and we're happy.

Tom R, Placentia, CA

Washer Fix
March 26, 2024
Overall rating

The techs that came out to fix the washer were great. Knowledgeable and fast. The real problems were with the call center fake voice and getting to speak to a real person. Also the part count changed all the time and the wholl project was a mess. finally, is working OK

John W, San Diego, CA

Excellent
March 26, 2024
Overall rating

Michael did an excellent job. He was on time, did the job quickly and correctly and was professional.

David M, Pflugerville, TX

Friendly and Efficient
March 26, 2024
Overall rating

Conrad was very understanding and able to pull an appointment forward since we were delayed in meeting him. He responded promptly to text messages. When he arrived, Conrad immediately go to work, was friendly and conversed while working, and he finished quickly.

Cheryl B, Marengo, OH

Great service
March 26, 2024
Overall rating

Did his job well, called to let me know he was on the way very pleasant

Steven H, Bracey, VA

Great Customer Service
March 26, 2024
Overall rating

In a world where its hard to find great customer service, today we found it! Highly recommend Sears Home Services!

Madeline D, New Hyde Park, NY

Helpful and professional
March 26, 2024
Overall rating

Dwayne was thorough and helpful in evaluating an ongoing problem with our washing machine.

Rachel S, Tyrone, GA

Average Rating: 4.7/5 (7470 reviews)

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